WinXP lost a customer's license

Discussion in 'AutoCAD' started by jeremyw, Mar 23, 2005.

  1. jeremyw

    jeremyw Guest

    Somehow after removing a password to a Windows XP profile to get into a customers machine the license is not valid on their autocad anymore. Any help on this issue would help me out greatly in getting their situation straightened out.
     
    jeremyw, Mar 23, 2005
    #1
  2. jeremyw

    jeremyw Guest

    It is AutoCAD Mechanical Desktop 2005
     
    jeremyw, Mar 23, 2005
    #2
  3. jeremyw

    TravisNave Guest

    Are you sure it is logged into the same profile and that Windows didn't make a new profile? Better doublecheck your C:\Documents and Settings\ folder to see if there is more than one user profile built. Also, make sure that the profile is still part of the Administrators or Power Users group.
     
    TravisNave, Mar 23, 2005
    #3
  4. jeremyw

    jeremyw Guest

    Thanks for the reply. It ended up being adaware removing the licsense. We just have to figure out how to get that back now.

    Thanks
     
    jeremyw, Mar 23, 2005
    #4
  5. jeremyw

    Cy Shuster Guest

    It probably just removed some needed services, not the license itself. Try
    doing a "repair" install into the same directory (if that option's
    available), or uninstall and reinstall.

    --Cy--
     
    Cy Shuster, Mar 24, 2005
    #5
  6. jeremyw

    TravisNave Guest

    With Windows XP, you could try doing a system restore to the last day that it worked.
     
    TravisNave, Mar 24, 2005
    #6
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