Wildfire 1.0 Stability and Performance

We have been having a lot of problems with Wildfire 1.0 relating to
non-reproducible exits of the software. Is there anyone else out there
that are having the same problems? We are on datecode M220 of Wildfire
1.0 and Dell hardware.

Wildfire 1.0 seems to be a shocking release of Pro/ENGINEER regarding
stability and reliability. I heard a whisper that PTC are not
recommending customers move to Wildfire 1.0 because of this. They are
recommending moving straight to Wildfire 2.0.

The issues seem to be related to non-initialised memory within the
software, but PTC seem a wee bit relucant to admit this. The issues
are also greatly increased in a PDMLink environment.

Can anyone tell me what there experiences hasve been when they have
been in an 'escalated' state with PTC?

What do other users think about backward file compatability, error
reporting, crash recovery, software updates without patches and
auto-saving within Pro/ENGINEER sofware.

Any comments good or bad on any of the above would be greatly
appreciated.