Why no Help?

Hi, I'm a total SW newbie. 768MB RAM, 120GB HDD, W2K+SP4. I've just
installed SW2005 SP0 and when I try to got on-line help I get an error
message saying there is not enough storage. I've tried uninstalling and
re-installing, but get he same error.

I've scanned the system for .hlp files, and the only one I can find in
the Solidworks folder is olch2d8u.hlp which is in
\Program Files\Solidworks\COSMOSXpress

Where should I look for the help files, 'cos I suspect they were never
installed?
Anyone got any ideas please?

 

Hi Gary,
Help files have the extension '.chm', and can be found (on my machine
anyway) in C:\program files\solidworks\lang\english\ Can't help with
the error message though, sorry.

 

Thanks,
I found the .chm files OK, but 60 of them had a length of 1KB and each
of them give an error when I try to open them. There are another 21
with lengths 17KB and above, and each of these open OK. So it seems that
I've got a bad install.

 

You might try downloading the latest service pack from solidworks: help
files are often updated in service packs. which might save you another
install, or call your VAR.

 

Sounds like the initial installation is hosed--was antivirus off??
you probably need to do a clean uninstall before the reinstall. Go to
http://www.scottjbaugh.com/Tips_Tricks/Reinstall_Tip.htm
for instructions

good luck

 

Do you have at least Internet Explorer 5.5 installed? I think that the
Windows Help engine needs it to display CHM files.

Ken