You have a user who complains about random crashes alot and there is no explanation as to a cause. Try checking the system time on the network server and the user's computer. If there is a big difference (more than 40seconds) you may have found your problem. Checking time difference between two XP systems or an XP system and Linux with an NTP server running: w32tm /stripchart /computer:target /samples:n/dataonly For target substitute the IP address of the computer on the network you want to check differences with. For n put in 3 or 5. [URL]http://technet2.microsoft.com/WindowsServer/en/Library/35731215-0ec8-454d-89ba-0f29f2469e361033.mspx[/URL]