Automation...Customization...Productivity... I'm finding more and more companies in fear of what these have created or should I say failed to prove. As an example, individuals that make promises, and either fail in keeping them, or abandon... Food for thought... to those of us take on the task of developing and customizing...what we start... we finish...if we plan on leaving... we leave on good terms or support what we've created. I'm finding companies dreading on customization because of what prior developers have done, failed or abandoned. The same goes to myself... So what is the fear? bit by bit some companies rather wanting bare autocad than using what they call second party software. I've even heard of some want to even abondoning autocad all together... Have you experienced the same? Anne, please don't remove...it is related to customization...