SW2005 Beta Testing Boycott

Discussion in 'SolidWorks' started by Jeff N, Jan 23, 2004.

  1. Jeff N

    Jeff N Guest

    Would this change anything?
     
    Jeff N, Jan 23, 2004
    #1
  2. Jeff N

    Zander Guest

    ?????
     
    Zander, Jan 23, 2004
    #2
  3. Jeff N

    Nick E. Guest

    interesting concept.

    wonder how their marketing dweebs would handle that?

    "Well, with our beta program, we discovered 17 bugs from 6 users......"

    What if they had a beta program and no one came?

    At least everyone involved would get a nice shirt. :)

    --nick e.
     
    Nick E., Jan 23, 2004
    #3
  4. Jeff N

    Scott Guest

    Absolutely it would!

    The beta testers from SW04 found somewhere over 3000+ bugs. If it wasn't for
    the beta testers then you would have more problems then what you had when 04
    was released.

    If you don't want to test it then don't do it. But don't try to get it
    boycotted that's stupid... If it wasn't for the Beta testers then you
    wouldn't have some of the working functionality you have today. I'm not
    saying that everyone should do this but at least give everyone choice to
    decide, besides jumping the gun and try to boycott it.

    Besides SW05 isn't even ready for beta testing yet.... Jumping on the boat a
    bit early aren't we Jeff?

    Regards,
    Scott
     
    Scott, Jan 23, 2004
    #4
  5. Jeff N

    Nick E. Guest

    Could you let me know when SW2004 is ready for beta testing?

    Thanks,
    nick e.
     
    Nick E., Jan 23, 2004
    #5
  6. Jeff N

    Jeff N Guest

    Are you feeling all warm and fuzzy from going to SWWorld or something?
    I was a Top Beta Tester. I think #15 or something. So I think I have a right
    to complain that despite all the Beta testing we still received a fairly
    buggy release and subsequent SPs. BTW-not nearly half of the bugs reported
    were fixed in SP0. So did it all really matter? You are saying that it would
    be even worse if the Beta didn't happen. I can see that. But I can also see
    how it may make them realize that there are a lot of unsatisfied users out
    here that would like to see a change. Is a boycott the best method? I have
    no idea and quite frankly wouldn't be the leader of a movement like that. I
    simply wanted to get the majority feelings on it what would happen, hence my
    simpy 4 word question.

    Next time instead of asking "Would it change anything?" and trying to get an
    understanding on how everyone feels I'll just ask "Who's with me?". That
    wouldn't be jumping the gun now would it?
     
    Jeff N, Jan 23, 2004
    #6
  7. Jeff N

    Jeff N Guest

    I'm just wondering what would happen. Not gathering a war.
     
    Jeff N, Jan 23, 2004
    #7
  8. Jeff N

    ngpost1 Guest

    If you did this you would likely revolutionize SolidWorks. I mean
    think of it, the couple dozen whiners in this news group refusing to
    beta test SW2005. SolidWorks would have to sit up and take notice.
    Forget the other 285,000 users of the software who might participate.
    We all know the people in this news group are the best cross section
    and best representation of the true world-wide SolidWorks community.
    They'd have to listen. In fact, I know they will read this post right
    here. They have to. I mean, who in their right mind would try to
    develop software without first gauging what a single news group has to
    say. Forget the fact that you have nearly 300K other users and are
    part of a multi-billion parent company and that you were founded by
    some of the brightest minds in the parametric CAD world.

    Hey, LISTEN UP SOLIDWORKS. We won't stand for this anymore. Either
    you start listening to this news group or I am going to withhold my
    maintenance. Let's see how you will survive without my $1250 per
    year.

    Oh, and by the way, let's also boycott it if they don't port to Linux
    by 2006. That will teach em.
     
    ngpost1, Jan 23, 2004
    #8
  9. Jeff N

    CSWP Guest

    CSWP, Jan 23, 2004
    #9
  10. Jeff N

    Jim Sculley Guest

    Some might call this treating the symptom, instead of the disease.

    Jim S.
     
    Jim Sculley, Jan 23, 2004
    #10
  11. Jeff N

    Brian Mears Guest

    Jeez, you guys don't know how good you have it. Flip over to Autodesk if
    you want to see some bugs and how *not* to fix them. Two of the last three
    IV Series releases had bugs so bad that I couldn't use the software. I've
    had defects logged for YEARS that have gone unfixed... real problems that
    cause unpredictable geometry. Credit SW for being honest about the defects
    that exist and their commitment to fix them.

    Brian
     
    Brian Mears, Jan 23, 2004
    #11
  12. Jeff N

    Nick E. Guest

    "The updated user interface features Windows XP-style icons with 256 colors"

    OH MY GOD!!!

    Finally!

    Do you have ANY idea how long i have been asking for this?!?!

    Way to go SW!!!

    -nick e.
     
    Nick E., Jan 24, 2004
    #12
  13. Jeff N

    Nick E. Guest

    honest?

    like pulling a SP because pdf-printing is allegedly broken?

    Like I don't have bugs submitted (SPR and all) that have never been fixed.
    sheesh.

    --nick e.
     
    Nick E., Jan 24, 2004
    #13
  14. Jeff N

    jjs Guest


    Jeff

    as you have said in this thread you are asking a general question in
    order to stimulate debate. Well here is my contribution.

    People have mentioned that if a boycot of the beta testing happened
    then all those thousands of bugs would not be found and we would be in
    worse position - Well this got me thinking.

    Imagine if a boycott had happened for 2004, then the tthousands of
    bugs would not be found - but the next question is - would SW then
    release sw2004? I am not so sure, as releasing 2004 with an
    additional 2000 bugs would certainly backfire and if a released SW2004
    was even worse than it currently is, then SW's reputation would be
    trashed. I don't think SW are that stupid to endanger the reputation
    of their product to such an extent. So they would have had to either
    delay release untill 2004 (as the name says) or employ testers and
    slash budgets elsewhere to pay for these testers.

    Which would they have done? I don't know - but either way the product
    would have been better. The downsides to these two options are :-

    If release delayed - Results would have been a slower release cycle
    to a more realistic 1 per year.

    Resources spent in house on testing with budgets cut elsewhere -
    Results would be as quick a release cycle but with less functional
    additions and more concentration on reliabilty and core features.

    Perhaps the boycot of beta testing is a better lever than any boycot
    of subscription payments if your goal is greater stability over
    function.

    Are there other scenarios I have missed?

    What are your comments on the above?


    Regards



    Jonathan Stedman
     
    jjs, Jan 24, 2004
    #14
  15. Jeff N

    Nick E. Guest

    I hardly consider THAT a downside.

    --nick e.
     
    Nick E., Jan 24, 2004
    #15
  16. Jeff N

    Brian Mears Guest

    At least they pulled it. I just wouldn't get PDF functionality for months.
     
    Brian Mears, Jan 24, 2004
    #16
  17. Jeff N

    Nick E. Guest

    the problem here is the REASON they pulled it!!

    If it was a major bug, fine, pull it, fix it, re-release it as 2.1.

    But come on, broken-pdf printing?!?!

    THAT is my real bitch with SW right now. I have REAL bugs that affect my use
    of the software RIGHT NOW and they pull a SP because of pdf-printing.

    How the hell can ANYONE defend this reason for pulling SP2.0?

    Mr. Dunne? Mr. Jankowski? Care to explain why PDF-printing is so flipping
    essential to SW operation?

    I have major bugs that aren't even slated for a SP yet. And they pull this
    bullshit.

    I don't care that they pulled it, but at least give us a REAL fucking reason
    for it. Pulling it for a PDF printing problem makes it look like the needs
    of Bluebeam *FAR* outweigh the needs of us users. And how fucking long does
    it take to fix PDF printing anyways? Because, per SW, THAT is the only
    problem with the SP. Not random feature suppression. Not stability. Nothing
    else.

    Like I've said before, there are an infinite number of ways to create PDFs
    from SW. We did just fine up until SW2003 without it being directly in SW,
    we can deal without it again until SP3.0 if SP2.0 fixed some REAL bugs.

    But no. Bluebeam is more important than us.

    **** Bluebeam, too, for that matter. I'll never buy one of their products
    because of their association with SW, and because their contract apparently
    made SW pull the SP, regardless of how many bugs it may have fixed.

    --nick e.
     
    Nick E., Jan 24, 2004
    #17
  18. Jeff N

    Eddy Hicks Guest

    Well put Jonathon. I was thinking the same thing but couldn't put it in
    "less than harsh" words.

    We all need to remember that beta testing wasn't born out of a desire for
    large corporate software to become better. I believe it was born out of
    small software shops that lacked the personnel and funding to do their own
    testing. Shareware comes to mind. I think at some point big companies
    caught on to the fact that they could enlist zealous users to do free
    testing, in exchange for a little metal credit, free t-shirt, or whatever.
    Basically, they found a way to save money. I've been a beta tester in the
    past, for large and small softwares and really used to enjoy it, until I
    started to feel more and more used (again, Autodesk comes to mind, circa
    1996/1997) but I don't do it much anymore. I also used to work for software
    based product companies where in-house testing was always more prevalent
    than external betas. When the betas and pilots happened the developers had
    a very good idea of how complete the software was, or wasn't.

    - Eddy
     
    Eddy Hicks, Jan 24, 2004
    #18
  19. Jeff N

    jjs Guest

     
    jjs, Jan 24, 2004
    #19
  20. Jeff N

    jjs Guest

    Nick

    Sorry Nick to raise your blood pressure - , re-reading my post I was
    not clear with my words.

    Quote from my previous post
    "Which would they have done? I don't know - but either way the
    productwould have been better. The downsides to these two options are
    :- "


    I should have said " the downsides for Solidworks to these two options
    are :- "

    and thinking on it some more these downsides are really marketing
    considerations. Short times between upgrades plays well when trying
    to keep ahead of the competition and makes new sales, so SW does not
    want to delay these and lose in the marketing war with competitors

    Reliabilty and core features are 'expected' by new customers so if a
    salesman starts to stress them you begin to get suspicious. A sales
    technique is to never mention to the customer anything about features
    of the product that the customer, in his possible naiviety, already
    assumes is a given feature. We are so accustomed to reliable
    mechanical machines in our everyday lives that we assume software is
    reliable as well !!. So SW never mentions it as it hopes we assume
    its software is as reliable as the mechines we work, with such as
    lathes, milling machines etc. I just wish SW was a Japanese company
    or at least had Japanese bosses :) - By the way just got an
    American built 6yr old Honda and it drives like new! If SW started
    to trumpet how reliable SW was now and getting better, possible
    customers would say " you mean it was not reliable before. Hold on a
    while before I issue the purchase order Mr Salesman - I just want to
    check out this 'reliabilty' issue you have just raised " and the sale
    is lost. Glum sales man - no bonus reached this month - note to
    myself - better not mention reliabilty again.

    So if SW2004 was reliable and stuck to its core features but at the
    expense of new 'bells & whistles" because these budgets were reduced,
    then sales men and marketing men would not like that either.


    So they went for the third option which was free bug testing by users.

    Perhaps I am a cynic or as I heard recently but can't remember where
    " A cynic is actualy an optimist who does not want to be disappointed
    again"

    Regards



    Jonathan Stedman
     
    jjs, Jan 25, 2004
    #20
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