sw2004 sp5 installation problem

when trying to apply the sw2004sp5.0 service pack, the installer acts like
it can't see the msi file on the cd, even though
it is in the preview window. I found a command line method in a bulletin
that was relevant to sp2.1 or whatever, but this
method didn't work either. Other service packs thru 4.1 worked on this
same cd set, and they autoexecute properly when first
put into the drive. antivirus was diabled.
Any ideas how to get the installer to work?
thanks
bill
WinXPsp2

 

the cd seems OK, as it will autoexecute and start into the install routine.
When it looks for the msi file, the file name does show up in the browser
window.

 

Bill,

See prior topic SW2004 SP5.0 for a discussion on Windows Installer and this
service pack.

Gary

 

the consensus seemed like I will have to uninstall swx and reinstall back to
sp0 and then do the sp5.0
bill

 

Yeah, and possibly use the Microsoft 'Windows Install Cleanup' tool in order
to be able to install 0.0.