A colleague this morning performed the above SP upgrade, everything appeared to go OK. He has just tried to create a PDF file and guess what - he can't. There's no save as PDF option! Looked in "add ins" and there is no PDF checkbox?? Anyone else had this happen? Unless you guys can help I guess the only options are: a) Revert back to SP2 b) Clean install c) both of the above! Cheers, Kev