SP2 crashing badly

Discussion in 'SolidWorks' started by floman, Nov 21, 2006.

  1. floman

    floman Guest

    Upgraded to SP2 last night and everything seemed ok. This morning it is
    crashing on every load within 30 seconds and I can't do anything. Error
    message is "The instruction at 0x72831099 referenced memory at
    0x000000004. The memory could not be read"

    This is disasterous - I have to get a drawing out for a bid TODAY.

    Any ideas?

    bp
     
    floman, Nov 21, 2006
    #1
  2. floman

    TOP Guest

    Did you turn of virus checker before upgrading?

    Try a repair using Install/Uninstall Software.
     
    TOP, Nov 21, 2006
    #2
  3. floman

    SteveO Guest

    Have you tried renaming this registry key:

    HKEY_Current_User\Software\Solidworks

    This will set your SolidWorks back to default factory settings (you
    lose all your settings in other words, but you get to finish your
    work).

    If you've never been in the registry, go to Start > Run > type Regedit.
    Just be sure not to touch (delete or rename) anything else. Find this
    key, right click on it and rename it to anything else. You can always
    restore it back later if you want.

    When you start SolidWorks, it will think it's the first time it was
    started.

    Hope this helps,

    Steve O

    PS - You can always uninstall SP2 in the Add/Remove Programs as well.
     
    SteveO, Nov 21, 2006
    #3
  4. floman

    floman Guest

    Here is an update after 3 hours of grief.

    I chose to unload SP2 and go back to SP1.1 which I had on DVD. I left
    Cosmos and all the other updates alone. I'll 'fix' them later. However
    SP1.1 had the same problem and error message as SP2. So I unloaded
    SP1.1 and went back to SP0 from DVD. It works so far and I was able to
    send my drawing to the UK. Phew!

    But now what? SP1.1 was working fine for the past three week on this
    new XPS M1710 Dell laptop, and then it gets the same error message
    about addressing memory as SP2. Could it be memory? But SP0 is fine!

    I've called my VAR twice with no response. Not good.

    bp
     
    floman, Nov 21, 2006
    #4
  5. floman

    Bo Guest

    I would think I would want to try out some other quality memory (as it
    is fairly inexpensive), as bad memory, and/or the wrong spec memory
    does get into laptops and cause problems.

    Sometimes the SDRAM memory chips need to be removed and carefully
    reseated (making sure all contacts are bright w/o damage).

    Bo
     
    Bo, Nov 22, 2006
    #5
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