SP1.1 & Windows Hotfix

Discussion in 'SolidWorks' started by Jeff N, Feb 15, 2005.

  1. Jeff N

    Jeff N Guest

    If you have already installed two SPs to SolidWorks and have successfully
    downloaded the Windows Hotfix and installed SP1.1, please be kind and share
    how you reached your success.

    IMHO, this is a complete unnecessary pain in the ass.

    Step 1. Call the MS number SW provides. Fish my way thru MS support and was
    given a different number to call for
    Hotfixes, which of course, was not the number SolidWorks listed. After a
    long time holding and repeating my name, email address, phone number, hotfix
    I was calling about several times (despite them telling me all that info was
    "in the system".) I finally get the Hotfix zip.exe file.

    Step 2. Open Hot fix zip.exe file. It gives me two .exe files. One of which
    is a little program that runs and apparently patches
    things. The other file self-expands and puts a msi.pdb file in a strange
    folder. No instructions. I search for .pdb files on my computer with no such
    luck of replacing one. I reboot.

    Step 3. Begin installing my SW 1.0-1.1 patch. I get some strange (1603-0)
    error from the SW installer and guess what: msiexec.exe crashes. Imagine
    that.

    Apparently I did something wrong and the installer isn't patch correctly. I
    guess this means installing from scratch, downloading 0.0-1.1 and praying
    that SolidQuirks has the Spanish help file corrected by now.

    BTW- What's the reasoning behind the 1.1 release so soon after 1.0?
     
    Jeff N, Feb 15, 2005
    #1
  2. Jeff N

    Matthew Guest

    Was 1.0 actually released? I thought it was put out as a release
    candidate for broader testing and then quickly pulled back.
     
    Matthew, Feb 15, 2005
    #2
  3. Jeff N

    Jeff N Guest

    It was on EV for a long time, but was officially released recently. I have
    the 1.0 official release running now, but trying to install 1.1 is a PITA.
     
    Jeff N, Feb 15, 2005
    #3
  4. Jeff N

    daniel Guest

    I also had an equally frustrating time.... And I also do not know what
    that file is. If it is useful it is certainly not installed unless the
    other exe installs it automatically. I have not had any apparent
    serious issues, but would live to know if that is important. Why they
    cannot include a two line read my to explain is beyond me.

    Daniel
     
    daniel, Feb 15, 2005
    #4
  5. Jeff N

    Jeff N Guest

    Note The Windowsxp-kb893048-x86-enu.exe file is the hotfix installer. The
    Windowsxp-kb893048-x86-symbols-enu.exe file is the installer for the hotfix
    symbol file that is named Msi.pdb. You do not have to install the
    Windowsxp-kb893048-x86-symbols-enu.exe file

    Apparently you don't need this file.

    I ran the hotfix again and rebooted. I got to insert the 2nd CD during the
    update and got another error. Strange thing is that SW icons and the
    Help>About state SP01.1. So I don't know if it's properly patched or not.

    I would go back to 0.0 and start over, but I fear I may not be able to pach
    0.0 now either.
     
    Jeff N, Feb 15, 2005
    #5
  6. Jeff N

    daniel Guest


    I just got off the phone with a helpful M$ (Germany) support person,
    and they also could not find a rhyme or reason for the symbols_ENU file.

    were you updating from SP0.0, or EV1.0? I only needed the first SW
    install disk, and it when fine... if a little slow.

    Maybe I start over also... not really wanting to do that, but I rather
    have clean slow and stable than fast and flakey.

    Daniel
     
    daniel, Feb 15, 2005
    #6
  7. Jeff N

    Martin Guest

    A tip that's saved my sorry ass in the past: Get Norton Ghost.

    Before installing any major SP --whether Windows or an important
    application-- clone or backup your system drive. Then you can experiment
    away and laugh at just how well some of these SP's manage to mangle systems
    rather than improve them.

    If anything goes wrong you can restore your entire system back to where it
    was prior to any patches being applied. It takes minutes rather than days.
    If starting from scratch and using the conventional raw install approach, it
    takes me about two weeks to reload and configure OS and applications on my
    main development machine. I learned my lesson after having to endure a
    couple of complete system rebuilds the hard way. Now all our development
    machines get their system drives "ghosted" regularly to an external USB
    backup drive. You can literally roll back any machine to any one of these
    real "restore points" with relative ease, over lunch...and you can even go
    out for lunch!!!

    -Martin
     
    Martin, Feb 15, 2005
    #7
  8. Jeff N

    Martin Guest

    Valid points.

    First a philosophy: Disk space is cheap. Data loss or system failures
    leading to rebuilds are expensive.

    Today, about US$1 per GB. Just saw some 400GB drives for under $400. Being
    that a nicely loaded system drive backup might be about 10GB (with mild
    compression, less if using more compression), you can keep lots of backup on
    an external (or internal) drive to be used only for that purpose.

    It is, of course, important to know that your system is healthy. When I
    build a new machine I do so without any connection to the network. Tried
    and proven services packs (whether OS or application) are all burned to CDs
    and have been fully virus-scanned prior to be placed in the engineering
    library drive.

    Before any application is installed I like to install the virus checking and
    firewall software. I used to use Symantec but stopped because we had a case
    of both anti-virus and firewall shutting down without announcement on a
    notebook. That machine stayed on the network for about a week before we
    noticed that it had been completely trashed by a virus. So, although I
    highly recommend Symantec Ghost, after many, many years of using their AV
    software I now stay away from it. Currently using McAfee.

    Anyhow, depending on the machine, we might do a ghost backup immediately
    after the OS and basic apps are up and running.

    Then, of course, all the apps and patches are installed. Depending on what
    you know about them you go as far and wide as you want and then do another
    backup. That's your "base configuration".

    Beyond that, it's up to you how you want to manage it. I never keep data on
    the system drive. Every machine has two drives. Data files are kept on the
    second drive. The system drive can shred itself to pieces for all I care,
    no valuable data will be lost.

    Since ghosting a drive is so simple, you could consider doing it on a weekly
    basis. Like I said, over lunch or overnight. It truly is up to you just
    how far you want to take it. Ghost will do incremental backups, but I just
    don't like the idea.

    Oh, yes, then there's the backup of a backup question. For that I refer you
    to the start of this post: Disk space is cheap. Get another 400GB drive
    for secondary backup. Disconnect and turn off when not backing-up or
    restoring.

    -Martin
     
    Martin, Feb 15, 2005
    #8
  9. Jeff N

    daniel Guest

    Are there other "free" ghost programs? I have past experiences with
    norton that make me hesitant to consider their products.

    On the Mac there is a great product called Carbon Copy Cloner -
    amazingly useful- especially because you can boot off the copy from an
    external (or second internal) firewire drive. Very good solution if you
    want to test on another drive first, or simply clone back to your
    primary drive.

    Is that more or less what norton ghost does?

    Daniel
     
    daniel, Feb 15, 2005
    #9
  10. Jeff N

    Martin Guest

    I guess I'm not alone on this one. I do have to say that the latest version
    of Ghost (9.0) is pretty nice. I don't use their firewall or anti-virus any
    more.

    Part of the reason for my problems (AV and Firewall shut down without
    warning) I think may be related to this ridiculous MS-style activation
    business everyone is copying now. I do think it's backfiring on them
    though. I'm pefectly happy and willing to buy and pay for good bug-free
    software. Hell, we spend thousands of dollars on very expensive
    full-of-bugs-pain-in-the-ass software.

    I've seen at least two perfectly legitimate, paid for, WinXP PRO systems
    that had been activated/authorized/registered for almost a year all of a
    sudden pop-up a window saying that you only have three days until the system
    is disabled due to a need to activate! The good news is that clicking on
    the "Activate Now" button got the machine re-activated. Can you imagine
    that happening on a mission-critical machine? I think this is what happened
    with Norton's AV/Firewall, except that they just shut down and, as a result,
    a machine got trashed by virus attacks.

    So, this whole idea of linking my very ability to use the software to some
    tenuous registration/activation mechanism that is unreliable at
    best...anyhow, off-topic, don't get me started.

    I think there's a way to boot off a ghost image. I don't know 'cause I've
    only really used it for backup. I know that you can mount an image as a
    drive and pull out individual files. That's very useful.

    I don't know if there are freeware or shareware programs out there. Maybe
    in the Linux world? You'd have to setup a dual-boot machine and drive-clone
    from Linux. Probably not as much of a PITA as it may sound. Aside from
    Linux, I'm not sure I'd want to trust my backups to freeware software. If
    anything because long-term support may be just an interesting concept in
    that world.

    -Martin
     
    Martin, Feb 15, 2005
    #10
  11. Jeff N

    janderson Guest

    Just so everyone knows, the .pdb file is a debugging symbol database
    file that is used for, well, debugging. It's kind of odd that they
    would supply this file. It may have some use to people developing with
    the Windows Installer trying to test their installer in debug mode, but
    other than that it's pretty useless.

    Jonathan Anderson
     
    janderson, Feb 15, 2005
    #11
  12. Hello All
    To save some people allot of time.
    Here is what I got from Microsoft for XP Pro SP2. Copy and paste location
    into your Browser and download. The password changes to the alternate on
    2-16 and is good until 2-23. They advised to make a backup of everything(I
    didn't). After unzipping you get (2) files. Dble click the x86.enu .exe
    file, NOT the one with "symbols" in the name. After installing the hotfix,
    install the SWX SPwhatever as you normally would. I have done 2 machines (1)
    had 1.0ev (AMD64)and (1) had 0.1 (P-4 3.2gz)with no problems. I hope this is
    clear enough. Good luck

    Mike Eckstein
    -----------------------------------------------------------------------------------------------------------------------------

    The hot fix for your issue has been packaged and placed on an HTTP site for
    you to download.

    WARNING: This fix is not publicly available through the Microsoft website as
    it has not gone through full Microsoft regression testing. If you would
    like confirmation that this fix is designed to address your specific
    problem, or if you would like to confirm whether there are any special
    compatibility or installation issues associated with this fix, you are
    encouraged to speak to a Support Professional in Product Support Services.

    The package is password protected so be sure to enter the appropriate
    password for each package. To ensure the right password is provided cut and
    paste the password from this mail.

    NOTE: Passwords expire every 7 days so download the package within that
    period to insure you can extract the files. If you receive two passwords it
    means you are receiving the fix during a password change cycle. Use the
    second password if you download after the indicated password change date.

    Package:
    -----------------------------------------------------------
    KB Article Number(s): 893048
    Language: English
    Platform: i386
    Location:(
    http://hotfixv4.microsoft.com/Windows XP/sp3/Fix150701/2600/free/218409_ENU_i386_zip.exe )
    Password: QDBO!@p
    Password Changes On: 02/16/2005
    Next Password: dzYF+!Q

    NOTE: Be sure to include all text between '(' and ')' when navigating to
    this hot fix location!

    Thanks!
     
    Michael Eckstein, Feb 15, 2005
    #12
  13. Jeff N

    P. Guest

    I actually have a copy of SP1.0. I don't have the Spanish help though.
     
    P., Feb 16, 2005
    #13
  14. Jeff N

    daniel Guest


    Blaaaah. Windows is just more complicated. I certainly do not trust
    most software vendors with freeware on windows. Usually laden with
    spyware or adware. On OSX it is different because you simply do not
    have sneaky spyware installations you can get on windows. So I trust
    more freeware on that platform.

    Regarding Norton, my experience has been (again on the mac side) that
    if someone had problems with their computer, it usually traced back to
    an installation of norton antivirus or some other of their products.
    Remove it and all would be well again. I also really really dislike the
    auto authorization programs. Probably because windows is so intrusive
    and treats the user as stupid (or is it that it makes the user stupid?
    hmmmm).

    Some examples:
    -Unplug your network connection - get a message telling you your
    network has been disconnected! Doh! I did it!
    - McAfee antivirus auto update just does it without asking - like so
    many windows programs... so I may be in the middle of something
    important, and the machine slows down (or sometimes craps out) because
    it is doing something behind my back without telling me, and then has
    the nerve to put up a message telling me it was sneaking around and it
    is done, and would I like to continue what I was doing!!! AND you have
    to click the button, or the message window does not go away! OK; I did
    check the auto-update feature, but it would be better to 1. ask before
    doing the update to give me the option to delay it, 2. tell me it is
    done and go away! why must I do something after it has done what it
    wants!!!

    OK... Wednesday morning OT rant...... so sorry. :)

    Daniel
     
    daniel, Feb 16, 2005
    #14
  15. For this one, install a firewall (ZoneAlarm?) and do not allow automatic
    connection to those.

    My .01 Eu

    JM
     
    Jean Marc BRUN, Feb 16, 2005
    #15
  16. Jeff N

    daniel Guest

    Thanks JM,

    but in the first example, it is windows looking at it's own hardware
    connections, so I think a firewall will not work. Also, for mcafee, it
    needs to connect to get the updates ( if I want to have the latest
    protection... which for PCs is a necessity. I just object the their
    thinking about how to do it, and how and when to notify the user.
    Anyway, I do have firewalls, both hardware and soft.

    I guess my point is the general Windows logic:
    1. don't tell me if I don't need to know about it
    2. don't do something when I am working that may mess with what I am
    doing (PCs get very slow multitasking - and prone to crash)
    3. don't tell me about what you did after you did it if I cannot do
    anything about it... and then wait until I confirm it is OK for me to
    continue what I was doing before you interrupted me. Huh?

    I can go on and on, but I shouldn't.

    One last point: have a look at a windows KB article, like the one for
    this hot fix issue. Now have a look at an apple KB article. Which tells
    you what you REALLY need to know.

    The hot fix example: http://support.microsoft.com/?id=893048
    A semi-random apple example:
    http://docs.info.apple.com/article.html?artnum=25479

    My .01 CHF (0.00646610 EUR)

    ;-)

    Daniel
     
    daniel, Feb 16, 2005
    #16
  17. Jeff N

    clay Guest

    What a MESS! Thank you Michael Eckstein, for your help. No wonder SW
    just provided the phone number!


    ca
     
    clay, Feb 16, 2005
    #17
  18. Jeff N

    Muggs Guest

    OU812
     
    Muggs, Mar 28, 2006
    #18
  19. Jeff N

    Art Woodbury Guest

    WHAT is the second baseman.
    WHO's on first.
     
    Art Woodbury, Mar 29, 2006
    #19
  20. Oh, then I must be on third.

    Jerry Steiger
    Tripod Data Systems
    "take the garbage out, dear"
     
    Jerry Steiger, Mar 30, 2006
    #20
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