SolidWroks SolidNetWork License Manager and Windows Small Business Server 2003

My Solidworks SolidNetWork License Manager software is installed on a
Windows Small Business Server V2003. Recently, the IT company that
manages our systems updated SBS 2003 with a service pack. Since that
happened, people have been getting randomly disconnected from the
server. Normally it is only for a few seconds to a minute, but several
times it has been half an hour or more. The IT support company sent a
tech who changed some settings and it stopped, but then the license
manager wouldn't find the dongle to load a new license file. Thursday
I updated the license manager and installed a new license file. I am
now running FlexLM 15/4. The random disconnect problem is back. The
software finds the dongle just fine, but now people get disconnected.

Does anyone have any experience with this problem or know what might
cause it? The IT support company just wants to move the license server
to another PC and see if that solves it. The problem is that it worked
for 18 months without a problem and I can't find anything online with
regard to the problem.

Thanks.

 

We are running a Server2003 setup and are not seeing this. Here is
what I would do first:

1. There are log files for the network license server. Have a good
look. If you can't make sense, let your VAR interpret them.

2. Look at the log files on the server. When something goes wrong it
will many times show up there. There are application logs and security
logs. Look at both places. Cherries are bad. Don't just look for
things with flexlm, look for network things too.

3. Look at the Active directory logs and the dns logs too.

I would say it is unlikely that the license server itself is in
trouble. You should also look at the config files for the license
server. Depending on how many licenses you have and how critical some
projects are you can always have those few borrow a license for a
day.

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