Selection problems with Wildfire 2.0

The PC:
Pro|ENGINEER Wildfire 2.0 / Build Code M070
Dell Precision 530 MT
Windows2000 Professional (5.00.2195) SP 4
Dual 1.8ghz Intel P4s
1gb of RAM
Nvidia Quadro4 700 XGL graphics card (64mb)
PTC Pro|ENGINEER Wildfire 'Never Compromise' mouse pad ;-)

The problem:
Several of our users are complaining about selection problems in Wildfire
2.0 where the software disallows any type of entity to be selected
graphically. It doesn't matter what the NOT-so-Smart Filter is set to, the
application freezes up and NOTHING can be selected graphically. Sometimes
the users will do a Control-Alt-Del and then select the Task Manager option,
then just immediately quit out of Task Manager and Pro will unfreeze and
allow any type of entity to be selected graphically. This can be extremely
frustrating and it is obviously slowing down our users' productivity with WF
2.0. The good news is that next week we will be getting our new PCs with 2gb
of RAM and 128mb graphics cards. Hopefully this problem will be eliminated
with our new hardware upgrades--and not exacerbated.

Has anyone else out there experienced any selection problems such as the one
described above?

Ron M.

 

Yup. Sounds familiar and getting some extra gigs of memory was the ticket. I'd
also consider the fact that the graphics card, to be the smoothest experience
possible, ought to be on the list of Certified and/or Supported graphics
card/hardware configuration. Yours seems not to be listed as either Supported or
Certified for any system. Nor has it been decertified which would it was at one
time. Best investment you can make, besides the 'extra' memory is in one of the
better cards.
http://www.ptc.com/WCMS/files/25305en_file1.pdf

 

Occasional freezing with a Task Manager un-freeze was a known issue in
earlier builds of WF2. Hardware isn't the answer on that one, as it
occurred as well on our best dual-P4 3GB machines. I can't recall in
exactly which datecode it was corrected, but M130 has been working well
for us in that regard.

I have encountered two MAJOR issues with M140 and newer and would
discourage anyone from going above M130 until they are corrected:

- Preselection going haywire in Drawing mode. I have a "high" SPR for
this one and hear from more users about it every day.

- +10X more time required to do a File>Backup when running with
Intralink. Assemblies that take 10 seconds in M130 take more than two
minutes in M140 and above.