See how SW Corp and Var's really care....

Discussion in 'SolidWorks' started by zxys, May 5, 2008.

  1. zxys

    zxys Guest

    Paul,



    After July 16th SolidWorks will increase the fee to renew an expired

    SolidWorks/Cosmos to $850.00 per year. This fee will increase an

    additional $850.00 per year thereafter.



    Example:



    Seat expired 90 days to 1 year - $850.00 plus Annual Maintenance



    Seats expired 366 days to 2 years – 1700.00 plus Annual Maintenance



    Seats expired 2 years to 3 years - $2500.00 plus Annual Maintenance



    GoEngineer did not want any of our customers to miss the opportunity

    to reinstate any expired SolidWorks/Cosmos asset at the existing rate.



    Reinstating your expired SolidWorks/Cosmos assets between now and

    July 16th 2008 can be done at the existing rate of $500.00 per seat

    plus Annual Maintenance.



    Please contact your Customer Service Representative.



    Tyler Haggin

    Customer Service Representative

    GoEngineer

    1990 S. Milestone Dr. #A

    Salt Lake City, UT. 84104



    800-688-3234

    801-359-6100

    Fax 801-359-6169
     
    zxys, May 5, 2008
    #1
  2. zxys

    TOP Guest

    Interesting.

    Let's say you renew every 4th year in December or January.

    Year 1 -- 2008 (3995)
    Year 2 -- 2008
    Year 3 -- 2008
    Year 4 -- 2011 (2* 850 + 1395) = 3095
    Year 5 -- 2012
    Year 6 -- 2012
    Year 7 -- 2014 (2* 850 + 1395) = 3095
    Year 8 -- 2015

    Total Cost of Software = $10,185 which is 25% less than staying on
    maintenance. In this eight year period you miss 3 new releases and get
    all stable releases. Even renewing every third year is about a 22%
    saving and fewer missed releases. The big trick is getting the VAR to
    sell the initial seat without maintenance which probably isn't a good
    idea if you are just starting out. This also won't work if you are in
    a growing company that needs new seats every year.

    Am I missing something?

    TOP
     
    TOP, May 6, 2008
    #2
  3. zxys

    Jean Marc Guest

    "zxys" <> a écrit dans le message de ...
    Paul,



    After July 16th SolidWorks will increase the fee to renew an expired

    SolidWorks/Cosmos to $850.00 per year. This fee will increase an

    additional $850.00 per year thereafter.


    If it turns that way, next upgrade will be the last. (we upgrade every 3
    years)

    It will be cheaper to get a good price on new licences every 4 years...
     
    Jean Marc, May 6, 2008
    #3
  4. zxys

    Bo Guest

    Yup, something is missing for me.

    I don't mind paying maintenance when I get solid software on the date
    of payment.

    Since I have been paying maintenance in Dec or January and not using a
    new year's release until about summer, I'm losing out paying money
    early so I won't have a late fee.

    All these schemes to get more money out of users (loyal users) is
    being done because SolidWorks CAN NOT release solid nearly bug free
    updates on January 1 each year. To try to sucker in users, SolidWorks
    releases a beta under SP0 on your existing years' maintenance fee,
    hoping you get sucked in and will therefore be willing to pay
    maintenance.

    I would dearly love to get an SP 0 and have other early users report
    online that there are no bugs they can find and thus recommend
    everyone load up SP0. It would make paying maintenance fees OK.
     
    Bo, May 6, 2008
    #4
  5. zxys

    zxys Guest

    Hey you guys,... reading this yesterday... it points to a few things
    and their true selves,.. the var's and sw corp are GREEDY FUCKING
    BASTARDS!!!

    and yes, they know people are going off subscription to save money and
    they know, we know,.. they put out BETAWARE for the paying custumers
    to test and we are TIRED OF IT!!!

    ..
     
    zxys, May 6, 2008
    #5
  6. zxys

    jimsym Guest

    Let's put this in perspective. Even with the policy change,
    SolidWorks Corp is still better than competitors.

    PTC - you must backpay maintenance to the expiration date AND pay a
    25% penalty.

    Autodesk - One release behind, pay a $995 Upgrade Fee AND Subscription
    Service
    Two releases behind, pay a $1495 Upgrade Fee AND
    Subscription Service
    Three releases behind, buy a new license.
    NOTE: Subscription Service does NOT include tech
    support

    Don't get me wrong, I prefer the $500 reinstallation fee, but the
    weeds are still worse on the other side of the fence.
     
    jimsym, May 7, 2008
    #6
  7. zxys

    Bo Guest

    Jim, glad you noted the differences. I don't review other CAD
    packages.

    I am NOT against charging a fee to reinstitute maintenance services
    including customer support. That is, well, normal business that is
    known upfront going in on a "deal". There is one part of the deal
    that is NOT revealed when you buy, though, and not a part of any
    "guarantee" or "warranty of fittness"; specifically that the software
    will be stable and not have any broken features (if they are broken,
    leave them out).

    What I would like is a fully functional SP 0 on January 1. I simply
    hate paying on January 1, then not loading the application until
    August or September when it gets to SP 5.

    If a company can't get the software right until August-September, then
    it ought to be released as SP0 for the following year.

    Bo
     
    Bo, May 7, 2008
    #7
  8. zxys

    zxys Guest

    Hey Bo,

    I personally do not see this as NORMAL business. This is a business
    charge which has evolved from the OLD VAR and Vertical software
    companies and it clearly showed a backlash.

    For me, I have absolutely NO need for a VAR,... yet, I have to pay
    them a fee,... WHY? They are FUCKING USELESS!!!

    Personally I think this is the result of sales people who use to work
    for ADe$k, PTC,.. and the FUCKING GREEDY DICK WADS are not GETTING
    ENOUGH $$$ so, the want to RAPE the system. Hey, they've done it in
    the past.... they will do it again.

    WE ALL KNOW THESE PEOPLE ARE USELESS OVERHEAD SCUM SUCKING AMOEBA So,
    why do we continue to pay them and why do companies have them????????

    Anyway, I have too ask,.. if one of my customers (who I supported for
    4 years) decided to go to another consultant for 2 years,.. and they
    came back to me after those 2 years,... do I charge them a
    reinstatement fee??? Hmm? There is NO FUCKING WAY THAT WILL EVER
    HAPPEN!!

    ..
     
    zxys, May 7, 2008
    #8
  9. zxys

    Bo Guest

    I agree for a "consultant" you can't do a reinstatement fee.

    For paying for yearly new "upgrades" for SolidWorks, I don't mind
    paying a yearly fee, except I want fully functional non-buggy software
    at the time I pay the fee.

    I do not like the concept of "forcing" upgrades or reinstatements, if
    the customer doesn't want it. In reality, I wonder if most companies
    like to upgrade SolidWorks every year, because of the learning and
    turmoil. I think major upgrades should be every 2 YEARS, partly
    because you barely get a stable release and they are already putting
    out the beta for the next year's upgrade.

    With both individuals and companies increasingly relying on software,
    it becomes a nightmare when needed parts of key software breaks, and
    there is no way to recover other than revert everything including data
    files to the prior year's release.
     
    Bo, May 7, 2008
    #9
  10. zxys

    TOP Guest

    I learned back in 98+ days that not all SPs or releases are production
    ready. What I had to put up with back then pales with today's
    experience. I would say that learning to differentiate problems with
    the software from problems with the user is what has made us stronger,
    more savvy users (as opposed to stronger, more savvy designers and
    engineers).

    With my scheme and SW current very early release the software should
    be stable about the end of the year. Couple that with the usual end of
    year software specials and SW could again become cost effective.

    We have to bear in mind that SW has not increased the base price ever
    so they are in effect getting $2971.24 in 1995 dollars for a seat
    today. However, in 1995 they sold just a few thousand seats whereas
    now they are selling 100,000s of seats per year. The cost of the
    software doesn;t increase with increasing sales, only the cost of
    copying and shipping goes up. Even the cost of bugs doesn't go up
    because there are (and this is hard to believe) only a finite number
    of bugs.

    Just hypothetically:

    1995
    Sell 5,000 seats in 1995 ($19,975,000)
    Sell 4,000 maint. aggreements ($5,580,000)
    New features weren't released or announced till they were considered
    ready inside SW.

    2008
    Sell 200,000 seats ($594,200,000) in 1995 dollars
    Sell 500,000 maint. aggreements ($518,760,000) in 1995 dollars
    New features are promised and then never show up (like the ability to
    save back a version).

    It would be interesting to see what percentage of this gross income
    went into development in 1995 versus 2008. And then Dassault got
    their hooks into SW. At first they towed the line, but later I think
    they really started pushing for returns.

    Finally, Jimsym states that SW is still better than the competitors. I
    wonder. Working with UG I have found that one thing is certain, when I
    call in with a problem it gets solved then and there for me. SW
    considers problems solved when an SPR is issued. And UG loads and
    runs well on far less hardware than SW does. It may be a pain to use,
    but given the number of times I have had to relearn SW, this steeper
    learning curve doesn't look as bad as it once did.

    TOP
     
    TOP, May 9, 2008
    #10
  11. zxys

    Bo Guest

    Peter Drucker: “To be prepared for change ... work on the most
    expensive of resources - TIME ...”

    "Looking back": Interesting words, as they illustrate how major
    decisions executed from fear can adversely affect products.

    1. Windows: 1990s promises by Gates for "Industrial Strength"
    operating system. What came out was not Industrial Strength, and
    indeed MS was never an expert at operating systems, but just cobbled
    things together, and arguably could have done far better given the
    demonstrated success of UNIX and other stable OS's on mainframes
    (which was needed by SolidWorks users)..

    2. Legacy Code: Windows continued to try to be "all things to all
    prior OS versions", creating memory, registry, dll, and other issues
    causing crap and corruption (not needed by SolidWorks users).

    3. Unsecure "Features": To help their OEM customers & developers
    implement their own form of adware on low cost beige box systems.

    4. Programming environment: Various coders have made notes about the
    lack of top notch tools and consistency.

    5. New Revolutionary OS: Longhorn pared down and back and years
    late, and not anything like was promised.

    As a counterpoint Steve Jobs realized the need for a whole, high
    quality networked OS system based on a stable, maintained kernel to
    which a user interface could be added along with top notch programming
    tools, update system via a network and that core OS was UNIX. Steve
    did that decision based on what was already obvious to someone
    watching networking in the 80s as networked offices & the Internet was
    approaching.

    Microsoft could just as easily have picked UNIX, but they didn't want
    anyone "copying", like they did starting with the CPM port which
    became DOS that MS bought. Microsoft could just as easily pick UNIX
    today. Instead we are left with XP Pro or Vista and stripping them
    down to work as good as possible for SolidWorks. The counterpoint to
    that? Steve Jobs realized that the Unix OS kernel was NOT where all
    the proprietary advantages lay, but that the programming systems and
    user interface were where all the customer value resided.

    Microsoft has missed the boat, thinking they have to "do it all" on
    the OS. MS could also easily have picked a Unix kernel and moved
    ahead solidly like Apple (& lots of other companies that use Unix).

    What does that give SolidWorks Corporation? An unstable programming
    environment on somewhat sensitive (unstable?) hardware that runs
    Windows.

    What does that give SolidWorks users? Software and hardware that is a
    bit unstable and not easy to debug or make stable.

    Ballmer is strictly a salesman oriented manager, and attempting to
    keep the OS & Office & Server monopoly he controls. Can Ballmer turn
    Windows into a 21st Century OS. I think he could, but do not think he
    will.

    So where will SolidWorks go in 5 years? Maybe where Unigraphics and
    others already operate, in Unix?

    Where will SolidWorks users go in 5 years? If MS fails to deliver, I
    personally will probably move to UG. That means I am likely not to be
    alone in these thoughts.

    Peter Drucker noted that in a knowledge society that the most
    important thing you can do is do things which stop wasting time,
    picking paths which cease to waste the efforts of your most valuable
    people, knowledge workers. He wrote this starting in the 60s, and
    followed it up with over 3 dozen books on management and the future of
    business.

    Peter Drucker (who died last year at about 96) would have no trouble
    seeing the problems with computers and software systems that waste
    incredible amounts of programmer, user and corporate time, just
    because the OS and its programming tools are poorly designed.

    SolidWorks is going to face a big challenge, and I don't know if
    hanging onto Windows will serve it well. In the end, I care only that
    I don't waste my time, as once gone, I can never recover lost time.
    SolidWorks must become more efficient for me or I will naturally
    migrate to systems that don't waste my time.

    All Bo's BS above? Take it as you like it or not. I do think I can
    see trends, however, and it is plainly visible.

    Bo
     
    Bo, May 9, 2008
    #11
  12. zxys

    Bo Guest

    Looking back at MS's promises to deliver an "Industrial Strength OS"
    in the mid 90s, and what has happened since does NOT give me
    confidence that the OS SolidWorks runs on will continue to be
    efficient. That is particularly true, when you add FEA applications
    on top, and as SWks itself becomes heavier.

    MS is afraid to run a UNIX kernel, as they can't "control" their OS.
    Jobs realized you wanted a solid kernel and that UNIX was maintained
    very well. Jobs also realized you had to have a terrific set of
    programming tools and accommodated networking (secure networking) in
    the User Interface almost seamlessly, and Apple bought into it with
    the aquisition of NEXT. MS could do the same, but it is run by
    Ballmer, a totally wacky salesman.

    If SolidWorks becomes more unmanageable on Windows, it is simple that
    I will migrate to Unigraphics. Prior promises over and over If I am
    looking at this, I can't be the only one.

    Peter Drucker: “To be prepared for change ... work on the most
    expensive of resources - TIME ...” Peter noted that a knowledge
    company must do what it can to not wast time of its most critical
    resources: knowledge workers. Time wasted can never be recovered.
    Some companies lose sight of this when confronted with long term
    company health. I'm not going to ignore inefficiencies, as I have a
    finite amount of time left.

    Bo
     
    Bo, May 9, 2008
    #12
  13. zxys

    TOP Guest

    Not many people remember AmigaOS. Way ahead of it's time in '86.
    Stable, true multitasking, 1024 colors, an extremely fast graphics
    system even by todays standards and everything modular and open.

    TOP
     
    TOP, May 11, 2008
    #13
  14. zxys

    jon_banquer Guest

    It's what could be built on the Amiga:



    Synchronous technology is more impressive.

    Jon Banquer
    San Diego, CA
     
    jon_banquer, May 11, 2008
    #14
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