Can you download this webpage ? http://securityresponse.symantec.com/avcenter/venc/data/ If you cannot download this page your host file has been modified to redirect these sites listed below. You would have gotten what appeared to be a message from your mail server which said *** your email account will be suspended *** if you opened up that attachment it would have followed with a second email YOUR EMAIL ACCOUNT ACCESS IS RESTRICTED 127.0.0.1 www.symantec.com 127.0.0.1 securityresponse.symantec.com 127.0.0.1 symantec.com 127.0.0.1 www.virustotal.com 127.0.0.1 virustotal.com 127.0.0.1 www.oxyd.fr 127.0.0.1 oxyd.fr 127.0.0.1 www.sophos.com 127.0.0.1 sophos.com 127.0.0.1 www.mcafee.com 127.0.0.1 mcafee.com 127.0.0.1 liveupdate.symantecliveupdate.com 127.0.0.1 www.viruslist.com 127.0.0.1 viruslist.com 127.0.0.1 viruslist.com 127.0.0.1 f-secure.com 127.0.0.1 www.f-secure.com 127.0.0.1 kaspersky.com 127.0.0.1 kaspersky-labs.com 127.0.0.1 www.avp.com 127.0.0.1 www.kaspersky.com 127.0.0.1 avp.com 127.0.0.1 www.networkassociates.com 127.0.0.1 networkassociates.com 127.0.0.1 www.ca.com 127.0.0.1 ca.com 127.0.0.1 mast.mcafee.com 127.0.0.1 my-etrust.com 127.0.0.1 www.my-etrust.com 127.0.0.1 download.mcafee.com 127.0.0.1 dispatch.mcafee.com 127.0.0.1 secure.nai.com 127.0.0.1 nai.com 127.0.0.1 www.nai.com 127.0.0.1 update.symantec.com 127.0.0.1 updates.symantec.com 127.0.0.1 us.mcafee.com 127.0.0.1 liveupdate.symantec.com 127.0.0.1 customer.symantec.com 127.0.0.1 rads.mcafee.com 127.0.0.1 trendmicro.com 127.0.0.1 www.trendmicro.com 127.0.0.1 www.grisoft.com 127.0.0.1 www.microsoft.com -=Copyright (C) 2005-2006 HellBot3 Team All Rights Reserved.=- http://www.mvps.org/winhelp2002/hosts.htm For XP go to Start then Run and paste this entire next line into the prompt click Ok C:\WINDOWS\NOTEPAD.EXE C:\WINDOWS\SYSTEM32\DRIVERS\etc\HOSTS Scroll down to where you see this line 127.0.0.1 securityresponse.symantec.com *Remove it only* let the tool do the rest and save the Host file. Close your browser then restart now you should be able to download this webpage Run the tool. http://securityresponse.symantec.com/avcenter/venc/data/ John
I got hit by the sasser virus some time ago, and since, can't get symantec updates, grisoft, or anything. The virus is gone, but the damage is still there. Norton refused to help me with this, w/o $$$!! **** them. Iny clues?
P.V., I think John already posted the solution to your prob. If you are currently blocked from reaching an anti-viral website, clear out your host file as John described. Then, before you update Norton and run a virus check I advise that you turn off your system restore. After you've run the anti-viral/anti- spyware software (I'd reccomend using a few different ones for full coverage...try this site for some freeware/shareware: http://www.majorgeeks.com) go ahead and start up your system restore again. Also, make sure all your windows updates have been installed. Check out this message thread for a more detailed description of how to solve your specific problem; this should be a big help...read the whole thread: http://www.businessownersideacafe.com/cyberschmooz/techtalk/980.html#4 Best of luck, P.S., if you're using Internet Explorer, get rid of it. I use Slimbrowser. (free version here: http://www.flashpeak.com/sbrowser) It makes a world of difference!
Thanks! Indeed, I can live w/o IE--I actually miss my old netscape 3.0! Time to stop bein a wus, and get more compyooter-proactive. Unfortunately, I understand all too well how people in the Edison days refused to turn on lite switches. But I think having jb as my new bitch has in fact lifted my spirits!
