Pro/Intralink 3.3 client on newer Dell workstations?

Anyone using the Pro/Intralink 3.3 (M022) clients on a newer Dell
workstation, like a T3400, T5400 or T7400?

We've started thinking about upgrading our 470s and I'm having a
problem with the processor choice made for the initial purchase - our
version of Pro/Intralink doesn't like the T3400 with QX9650 Core 2
Extreme processors at all (install fails on "Cannot detect what type
of machine you have").

So I need to find out if there is a way around this, or a processor
out of the ones currently available for these machines which will
allow the install, or if it's a lost cause.

Also please don't suggest a dataserver and client update, it's just
not in the cards right now. If this can't be acheived, I guess we'll
just put off the whole thing until we can do it all at once.

Oh, and PLEASE don't direct me to PTC support. The Indian fellas I'm
forced to deal with are absolutely bloody useless. Quite honestly
don't know WHY I'm spending $12k a year for maintenance.

Anyhow, in the T3400 I can get:

Core 2 duo E4600, E6550, E6750, E6850, E8200, E8400, E8500
Core 2 quad Q6600, Q6700
Core 2 extreme QX6850, and the QX9650.

In the T5400 or T7400 I can get:

Dual core Xeon L5240
Quad core Xeon E5405
Quad core Xeon E5420

Thanks in advance for any helpful responses.

MJW

 

Anyone using the Pro/Intralink 3.3 (M022) clients on a newer Dell
workstation, like a T3400, T5400 or T7400?

We've started thinking about upgrading our 470s and I'm having a
problem with the processor choice made for the initial purchase - our
version of Pro/Intralink doesn't like the T3400 with QX9650 Core 2
Extreme processors at all (install fails on "Cannot detect what type
of machine you have").

So I need to find out if there is a way around this, or a processor
out of the ones currently available for these machines which will
allow the install, or if it's a lost cause.

Also please don't suggest a dataserver and client update, it's just
not in the cards right now. If this can't be acheived, I guess we'll
just put off the whole thing until we can do it all at once.

Oh, and PLEASE don't direct me to PTC support. The Indian fellas I'm
forced to deal with are absolutely bloody useless. Quite honestly
don't know WHY I'm spending $12k a year for maintenance.

Anyhow, in the T3400 I can get:

Core 2 duo E4600, E6550, E6750, E6850, E8200, E8400, E8500
Core 2 quad Q6600, Q6700
Core 2 extreme QX6850, and the QX9650.

In the T5400 or T7400 I can get:

Dual core Xeon L5240
Quad core Xeon E5405
Quad core Xeon E5420

Tons of processors, no mention of your OS, no mention of whether you're running supported system. Comments? Windchill PDMLink 9, anyone? Any server/OS requirements?

David Janes

 

OS is the 64 bit version of XP. After finding someone knowledgeable to
talk to on Friday, he seems to think the OS is the root of the
problem, not the processor choice. We'll try regular 32bit XP today
and see if it solves the problem.

Regards,
MJW

 

OS is the 64 bit version of XP. After finding someone knowledgeable to
talk to on Friday, he seems to think the OS is the root of the
problem, not the processor choice.

Makes sense. I seem to recall something about 3.3 being NOT supported on 64 bit systems; also recall the newer Dell's being 64 bit by default; also recall Intralink going the way of the dinosaur that it is. Given this, are you looking into Windchill PDMLink? Teamcenter? ENOVIA? or any other PLM products?

David Janes

 

Not on the cards in the immediate future, I'm afraid.

 

Not on the cards in the immediate future, I'm afraid.


I understand. But when BUYING's not in the cards is when LOOKING INTO ought to be.

David Janes