Experience has taught us that it is important for a database to be "quiet" (shut down) during backup, which has been confirmed by our SolidWorks VAR. We need to automatically stop the PDMWorks service each night before the backup starts, then automatically restart the service when the backup completes. I presume all PDMWorks customers have encountered this issue; can anyone provide us with the recommended method for automatically stopping and restarting the PDMWorks service? Running PDMWorks 2004 on Windows Server 2003. Thank you in advance, Marc