No action icons

SW2005 SP0.1 Win XPPro

Every once in a while (actually 2 times already this morning) I find that
clicking on either the New icon or the File Open icon doesn't work. The
icon changes to indicate the focus & the click, but then when released,
there's no dialog box. Click the icon again - same thing. Close SW & all
is well. This morning I did notice that somehow my SW window was not
maximized, and when I moved it, the icons worked again. However, I couldn't
make them not work again.

A strange anomaly indeed - anyone else notice this?

WT

 

This is really beginning to bug me. I have checked with others here and am
finding that I am the only one that has noticed this. I have determined
that it happens after SW2005 has been open and not used for roughly 11
minutes. Any operation that requires the File/Open dialog box will not
work. Doesn't matter where the request comes from inside SW, it just sits
there. The only other thing I have noticed is that if I go to Tools/
Options, I get a error message that says: An unsupported operation was
attempted. Clicking the OK then does bring up the dialog, but with a
strange twist - the RH lower corner doesn't exist. No buttons to push and
when I attempt to move the box, all that happens is the LH top corner
moves - the lower RH corner is still "off screen" somewhere. The only way
out is Esc.

WT

 

Wayne,

I just got a new PC and at the same time we added a second seat of SW on, an
also brand new, identical system. We are running SW2004 and are stuck on
SP0.0 due to the WinXP SP2 issue.

Both seats are having a very similar problem to you. About 50-75% of the
time, when we click either the "New" button or either of the "Make
drawing/assembly from part" buttons, or any other command that requires the
select document template dialog to pop up, it will appear to freeze. The
button looks depressed but there is nothing else you can do. If we wait for
a while (20-40 seconds), the dialog will eventually pop up and everything
will be fine again.

One thing that I setup differently on this system compared to any of my
previous systems was that I don't use mapped drives anymore for my document
templates and other file locations which are located on the server. Instead
I use simple network locations which in theory is the better way to go.

I can't determine if this is a problem with the new systems (network over
mapped drive settings) or if this is a SP0.0 problem, but it is new since
upgrading the systems and having to drop back to SP0.0. When SW SP5.0 comes
out, it will eliminate one of the 2 variables that I can think of as the
problem. I'll let you know.

In the mean time, try just sitting for a minute or two to see if yours acts
as ours does.

 

Mine really is different on a couple accounts. First, it's only an issue
with SW2005 - 2004 works fine. Second, my button doesn't stay pushed - it
reacts to the click quite normally, it's just as if something kills the
File/Open dialog box.

I am on the track this morning to hunt it down. I have been progressively
loading more stuff and I'll see what breaks it. I'll let you know.

WT

 

I see that I never did update the group on this one - I did resolve the
issue. The short version is that I updated to XP SP2. But, I think the
real fix was that I replaced a system file that had become corrupted because
the diagnosis for the SP installation said I had some bad files and asked if
I wanted them fixed? You bet!

WT