MULTI-ROLL FEEDER

We recently purchased the HP multi-roll feeder with a 1055cm plotter. Roll 3 is constantly misaligning when the machine refeeds itself, HP has been here twice with no luck.
Has anyone had any experience with this product?

Jason Kelley
Bruno Associates

 

We too have had several problems with alignment with our multi-roll feeder.
One possible reason that HP threw out was paper compatibility (which I can
see is possible with most glossy, trace and canvas type rolls...but with
Translucent and vellum?!...I'm not so sure about that). Unfortunately when
you attach a multi-roll feeder, this disengages the single sheet loader
which we utilized often, plus we needed to use the several types of paper
that were not (according to HP) compatible with the multi-roll device. I can
see how usefull the multi-roll feeder can be when you're printing out
different sizes of translucent/vellum, or when you're doing large volume
batch plots (so you don't have to swap out rolls when one runs out), but
with different paper types...forget about it. So we removed it from the
plotter and it now sits in our sample room collecting dust. Anyone want to
buy it?

 

Heres what they sent me in regards to paper recommendations:

HP Designjet Multi-Roll Feeder - Media Recommendations
Security level: Public
___________________________________________________

Introduction
The multi-roll feeder is designed to automatically deliver the media for print jobs without having to remove and change media rolls. It can provide complete media flexibility and/or unattendedness from the PC, depending on the combinations of media type and size loaded. Media widths up to 914 mm (36 inch) and up to three 250 m (820-feet) rolls (HP currently offers 91.4 m (300-feet rolls).



NOTE: The multi-roll feeder will not accept canvas or adhesive-backed vinyl.


Media supported

Coated and heavy coated paper


Media
Size
Supply number

HP Coated paper
610 mm x 45.7 m

(24 inch x 150 foot)
C6019B


914 mm x 45.7 m

(36 inch x 150 foot)
C6020B


914 mm x 91.4 m

(36 inch x 300 foot)
C6980A

HP Heavyweight Coated paper
610 mm x 29.9 m

(24 inch x 100 foot) 35 lb
C6021B


914 mm x 29.9 m

(36 inch x 100 foot) 35 lb
C6022B




Photo paper


Media
Size
Supply number

HP High-gloss photo paper
914 mm x 30.5 m

(36 inch x 100 foot)
C6814A




Plain paper


Media
Size
Supply number

HP Bright White Inkjet paper
A, 500 sheets
C1824A


A, 250 sheets
C5976B




Films


Media
Size
Supply number

HP Translucent bond
610 mm x 45.7 m

(24 inch x 150 foot)
C3860A


914 mm x 45.7 m

(36 inch x 150 foot)
C3859A

HP Vellum
610 mm x 45.7 m

(24 inch x 150 foot)
C3862A


914 mm x 45.7 m

(36 inch x 150 foot)
C3861A

HP Matte film
610 mm x 22.9 m

(24 inch x 120 foot)
51642A


914 mm x 22.9 m

(36 inch x 120 foot)
51642B

HP Clear film
610 mm x 22.9 m

(24 inch x 75 foot)
C3876A


914 mm x 22.9 m

(36 inch x 75 foot)
C3875A




Other paper


Media
Size
Supply number

HP Natural tracing paper
610 mm x 45.7 m

(24 inch x 150 foot)
C3869A


914 mm x 45.7 m

(36 inch x 150 foot)
C3868A

HP Banners with Tyvek
610 mm x 15.2 m

(24 inch x 50 foot)
C6786A


914 mm x 15.2 m

(36 inch x 50 foot)
C6787A

Thin natural tracing paper
greater than 70 g/m2

 

We have two of them and can use only 90 - 120 grams coated paper; everything else fails. Disappointing. I believe the Oce TCS400 is a better product at this point.

Govert
"Matias Garza" <> schreef in bericht Heres what they sent me in regards to paper recommendations:

HP Designjet Multi-Roll Feeder - Media Recommendations
Security level: Public
___________________________________________________

Introduction
The multi-roll feeder is designed to automatically deliver the media for print jobs without having to remove and change media rolls. It can provide complete media flexibility and/or unattendedness from the PC, depending on the combinations of media type and size loaded. Media widths up to 914 mm (36 inch) and up to three 250 m (820-feet) rolls (HP currently offers 91.4 m (300-feet rolls).



NOTE: The multi-roll feeder will not accept canvas or adhesive-backed vinyl.


Media supported

Coated and heavy coated paper


Media
Size
Supply number

HP Coated paper
610 mm x 45.7 m

(24 inch x 150 foot)
C6019B


914 mm x 45.7 m

(36 inch x 150 foot)
C6020B


914 mm x 91.4 m

(36 inch x 300 foot)
C6980A

HP Heavyweight Coated paper
610 mm x 29.9 m

(24 inch x 100 foot) 35 lb
C6021B


914 mm x 29.9 m

(36 inch x 100 foot) 35 lb
C6022B




Photo paper


Media
Size
Supply number

HP High-gloss photo paper
914 mm x 30.5 m

(36 inch x 100 foot)
C6814A




Plain paper


Media
Size
Supply number

HP Bright White Inkjet paper
A, 500 sheets
C1824A


A, 250 sheets
C5976B




Films


Media
Size
Supply number

HP Translucent bond
610 mm x 45.7 m

(24 inch x 150 foot)
C3860A


914 mm x 45.7 m

(36 inch x 150 foot)
C3859A

HP Vellum
610 mm x 45.7 m

(24 inch x 150 foot)
C3862A


914 mm x 45.7 m

(36 inch x 150 foot)
C3861A

HP Matte film
610 mm x 22.9 m

(24 inch x 120 foot)
51642A


914 mm x 22.9 m

(36 inch x 120 foot)
51642B

HP Clear film
610 mm x 22.9 m

(24 inch x 75 foot)
C3876A


914 mm x 22.9 m

(36 inch x 75 foot)
C3875A




Other paper


Media
Size
Supply number

HP Natural tracing paper
610 mm x 45.7 m

(24 inch x 150 foot)
C3869A


914 mm x 45.7 m

(36 inch x 150 foot)
C3868A

HP Banners with Tyvek
610 mm x 15.2 m

(24 inch x 50 foot)
C6786A


914 mm x 15.2 m

(36 inch x 50 foot)
C6787A

Thin natural tracing paper
greater than 70 g/m2

 

Thanks for the replies, We have been "escalated" to a "tier 3 technician" who is supposed to arrive today with more parts to try. The previous two techs had never seen the multi-roll feeder before so hopefully they will be able to get it fixed. The top roll loads every time, the middle roll 90% of the time, the bottom roll fails about every third or forth feed.

Jason Kelley
Bruno Associates

 

I tried to buy two of those from my reseller and he refused to sell them to me.
Said that they had so much trouble trying to service them that he didn't want me using it.
I thanked him and took his advise.

John Postlewait
IS Department
George Butler Associates, Inc.

 

This was the first one our reseller has sold. We've had several HP plotters and have had good luck with them so we gave it a shot. Maybe it was designed by the same team that design the paper bin for the 1050?

Jason Kelley
Bruno Associates

 

plotters and have had good luck with them so we gave it a shot. Maybe it was
designed by the same team that design the paper bin for the 1050?

oh, those idiots! I still cuss them every morning when I arrive in my office
to 50 plots laying helter skelter on the floor...grrr

 

When we had the paper bin in front of the plotter, it always made it look
pregnant for some reason.