Repro Desk on a client machine was able to make a connection to our website but then failed on a mkdir command. Does anyone have an idea as to what might cause this? I tried this on 2 different computers at the customer site and both (mis)behaved the same way. Client firewall was disabled prior to the attempt. The only unusual circumstance here is that he used a cable high-speed connection as opposed to DSL, which most of our customers use.