Lost Link.....

Ok guys here is the situation......!

14 users....all with their part, assembly, and the miriad of drawing
templates, linked to one central location on the network.

2 users....linked to a carbon copy of the network, on our local
computers. Same file structure as the network. Just local instead of on
the network. The reason this is being done is to test flakiness of out
inept network.

Ok, not to the meat and potatoes of the whole reason I'm posting. Every
once in a while, for unknown reasons so far, someones templates will be
gone. I go to the file locations in tools ops, and it is empty. They
"claim" they didnt do anything with them, I have to beleive them, but
you never know! I can relocate the folder where they are, and they are
fine. I cant find a pattern, nor can I find a reason why this is
happening. I do know that on the two computers that ARE NOT linked to
the network, have never had this problem. Could it be....a hiccup on
the network, causing them to lose their links?
Thanks in advance!
mrcswp

 

----<Big Clip

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Dear Mr. CSWP,
This is a stretch but it's the only thing I can think of that
would delete "file locations". When you boot-up SW & start a new
document and a network connection has been lost or if a user takes
a laptop home and then boots-up SW, starts a new document and is
basically running off the network, then there is a message that
pops up that states:

"Some folders specified in the file locations for document templates
do not exists, do you want them to be removed from the list?"

If a user is unsure of the message or inadvertently answers "Yes",
then the "file location" is deleted or remeoved as specified.
Like it or not, this is how SW is trying to help you keep your
options in order. Funny thing is that this particular setting is the
only one SW cares anything about. Kind of like, "Thanks for nothing."
Anyway, you can check this out by yourself by simply yanking your
network connection on a PC.
Good Luck,
.....................Eddie

 

Eddie-
I bet your right. Our network is so unstable, that its probably losing
the connection, someone starts a new document, and then they accidently
remove the file location. I never even thought to ask the users if that
is what they were doing. I guess its because I think of them as
competant users and can understand things like that. Maybe not!!
thanks for your input.

mrcswp