Lost Arch Sizes after installing reprodesk

Hi all,

We just installed reprodesk in order to do electronic plotting and
something is amiss....I cannot access architectural sizes any longer,
they show up in the configuration window but do not stay there. any
help?

jon swift

 

According to Repro Desk Technical Support:
"More than likely, you need to look in "Paper Sizes" and make sure the
appropriate box is checked. This menu can be accessed by choosing
"Defaults" from the "Configure" menu."

 

Thanks Scott,

Just got back in....
All paper sizes in reprodesk were checked. I have had success with
reinstalling the Hp drivers on each workstation. My conclusion is that
reprodesk in its install routine or at least the way the reps did it here
overwrote the existing drivers with another one that would not hold the
Architectural sizes. I am not sure really what happened but I have been
able to fix it by reinstalling the drivers.

Jon