License Server Not Found

Hello network experts,

Please help me.

I've installed ADLM 2004 on a Windows XP machine.
No other license servers are installed on the machine.
It has 2 network adapters. One is disabled and the other is a USB network
adapter.
The USB network adapter works. I can ping and browse the computer from other
computers.
I got my license file from adesk.

When I run LMTOOLS I select Configuration Using License File > browse to the
file > open it.
When I select the Stop/Reread tab I get the following:
--------
Finding License Server
--------
License Server Not Found

When I select the Server Status tab and Display Everything > Perform Status
Enquiry button I get this:

License server status: @MyServer
License file(s) on MyServer: C:\Program Files\Autodesk Network License
Manager\License\341-36443503.LIC:

lmgrd is not running: Cannot connect to license server
The server (lmgrd) has not been started yet, or
the wrong port@host or license file is being used, or the
port or hostname in the license file has been changed.
Server name: MyServer
License path: @MyServer
FLEXlm error: -15,570
For further information, refer to the FLEXlm End User Manual,
available at "www.globetrotter.com".


Where do I start trying to figure out what's wrong?

Thanks,
Mark

P.S. - 20 users await.

 

Mark,

You should "Configure using Services" Detailed instructions on properly
setting up the license server are documented in the Network License Guide on
your AutoCAD CD. Instructions are also posted on the Autodesk product
Support Knowledgebase and can be accessed with the following URL:
http://support.autodesk.com/getDoc.asp?id=TS66079

Also, be aware that XP is not a server class operating system and imposes a
10 connection limit. This is a limitation imposed by the operating system
publisher, not Autodesk.

 

Thank you Jerry,
I attended your class at AU (which was excellent by the way) and was sure I
had all the bases covered but I forgot that last step.
All is working now.

I checked the documentation and under Operating Systems - Windows XP
Professional is listed as an approved operating system with no mention of
any limitation. I would think that a 10 connection limit should at least be
mentioned there regardless of who's limitation it is. I think this is a
serious error in the documentation and should be revised. I purchased our
license server OS based on the documentation only to find that it won't
server our needs. Are there similar limitations on the other OSes listed?

Windows 2000 Server Edition
Windows 2000
Windows NT 4.0 Server Edition
Windows NT 4.0 with SP 5.0

Thanks again for the help,
Mark

 

Mark,

You need to check *Microsoft's* documentation for those products. Autodesk
has nothing to do with it. The limitation is the maximum number of TCP/IP
connections.

A hint: the OS's are marked (on their install CDs) as to whether they are
for workstations or servers...

--Cy--

 

Cy,
I feel that Autodesk DOES have something to do with it since they sold me
the software and made recommendation as which OS to use to run their
software on.
Even if the limitation is Microsoft imposed that doesn't absolve Autodesk
from providing their customers the information they need.

Mark

P.S. - Your hint was not helpful.

 

Why is Autodesk responsible for your network? They stated minimum
requirements and the licence server will work up to the limits imposed on it
by the OS. Could grief are they also responsible for the fact that you
might have speed issues with large models and only 256MB RAM? No it's a
minimum requirement and if you have a requirement for large models you will
need more RAM.. Also surely your dealer should be your first point of call,
unless of course you brought it direct from Autodesk and it sounds like at
some point either the dealer hasn't understood your requirements or you did
not convey them clearly enough.

 

Ricky,
My point is - they state minimum requirements why not help a guy out and
state the limitation too? They know the limitation. They wrote the software
to operate on the OS. It isn't like the OS is suddenly going to change the
limitation. Why not give the customer a little more information and better
customer service?

I promise I won't hold them accountable for the speed of my right mouse
button.

hmmmm. . . . . . That's two unfreindly responses in one thread. Too much
coffee? Nick Burns syndrome?

 

I sure see your point: for example, if they sold you 100 licenses, and knew
you were using XP Workstation for the server OS... Detecting such
configuration conflicts is a difficult part of sales order entry (in
general).

--Cy--

 

Good comment, but I would hope my dealer would know my situation and advise
me of the best set-up. Now if you deal direct with Autodesk then it's there
problem if not I'd hassle your dealer!