LICENSE ERROR

The license file that I got on the registration process has something wrong, because we have a 5 users license (AGDS8 English version - win2000 spanish version) and the log file shows:
(adskflex) DENIED: "42300DES_SER_8_0F" Administrador@SERV-GIS (10 licenses) (Licensed number of users already reached (-4,342))
Apparently the number of users of the .lic file doesn't match with our license.

 

Hi,

do you have an options file on the server?

Regards,
Efim

wrong, because we have a 5 users license (AGDS8 English version - win2000
spanish version) and the log file shows:

licenses) (Licensed number of users already reached (-4,342))

license.

 

hi,
If, I have an option of file in the server, the problem is in the server

 

Hi,

I'll try to help you, but I need to see your license file, debug log file
and if you have options file too,
you can send it directly to me.



Regards,
Efim

 

Hi,
This it is the file that autodesk gave
SERVER Sever-name 000CF1CADXXX
USE_SERVER
VENDOR adskflex port=2080
INCREMENT 42300DES_SER_8_0F adskflex 1.000 permanent 4 \
VENDOR_STRING=nfrermanent SUPERSEDE ISSUED=01-Jun-2004 \
SN=XXX-970079XX SIGN=DAD560FC39BC

 

That's only one of the three files Efim asked for. Please send at least the
debug log file.

--Cy--

 

I´m preparing a new equipment with better characteristics of hardware, I´m going to try to install AGDS again. This is with the purpose of discarding any fault of the equipment.

 

I installed a new equipment but this giving the same error that with the previous machine