Laptop freezes

Discussion in 'Pro/Engineer & Creo Elements/Pro' started by Marc Gibeault, Sep 27, 2005.

  1. Hi all,
    We have a laptop on which freezes after between 10 and 40 minutes of
    Wildfire2 work. The laptop is not "workstation-class" and has a simple
    ATI Mobility Radeon 9200.
    I'm not a Pro/E user but I'm in charge of getting this duo to work. Any
    setting in Pro/E or Windows or... that would help me? Is there a switch
    that tells Pro/E to use software OpenGL?

    Thanks,
    Marc
     
    Marc Gibeault, Sep 27, 2005
    #1
  2. Marc Gibeault

    John Wade Guest

    I had a similar problem a few years ago, and found the fan on the CPU
    cooler had failed: when I worked the machine hard, the CPU overheated
    and locked up. Can you monitor stuff like CPU temp on the machine?
     
    John Wade, Sep 28, 2005
    #2
  3. Marc Gibeault

    David Janes Guest

    Could it be that you're keeping open too many windows while you're working? The
    ability to open and work in a lot of windows is one of the things you sacrifice
    with the non-workstation class of computer. And it doesn't have anything to do
    with the amount of video memory: OpenGL requires mimimal. It has to do with how
    the cards are configured so that one is gamer class and another, very similar gpu
    is cad class. Sometimes there are ways to, as they say, soft quadro a card which
    can turn on the advanced functionality in the driver. Or you may need a better,
    more appropriate driver. And then there's the question of how the OS utilizes
    memory when you are reaching the limits of RAM. Freezes are a tough thing to
    diagnose remotely from a very general description.
     
    David Janes, Sep 28, 2005
    #3
  4. Thanks for your reply.
    I'll check that, thanks.
    -Marc
     
    Marc Gibeault, Sep 28, 2005
    #4
  5. Yep, I'm aware of these facts. I checked with the user and Pro/E wa the
    only software running, with one or two windows max. open at any time.
    It looks like it was an OpenGL call that made the card go nuts and and
    I hoped there was a software OpenGL mode in Pro/E like there is in SW.
    Thanks!

    -Marc

    --
     
    Marc Gibeault, Oct 3, 2005
    #5
  6. Marc Gibeault

    David Janes Guest


    There is and it's generally the default configuration setting: the GRAPHICS option
    set to OPENGL. The other value for this is WIN32_GDI which sometimes cures video
    problems like ghosting, incomplete screen resets, jerky model spinning, drawing
    items that drop off the page inexplicably when the graphics system has poor or
    incomplete support for OpenGL. I'm still not sure though that this will fix your
    user's problem. There are just so many flaky things that happen to computers with
    cards that are not supported/certified for use with Pro/e it's hard to say which
    could be causing this particular problem. For example, someone suggested, earlier
    this year in this NG, that setting the BIOS so that "AGP fastwrite" is disabled
    also helped with this kind of card. Seems like a crap shoot to me. Hopefully
    someone who's using this card on a laptop will reply and give the exactly right
    answer.
     
    David Janes, Oct 4, 2005
    #6
  7. David Janes wrote:

    ....
    Great! So where can I find this setting? How can I set it to use the
    WIN32_GDI?
    That's what I was asking for, WIN32_GDI is software OpenGL. The display
    pipeline is handled by a dll provided by Windows (and thus computed by
    the CPU) instead of being computed by a chip (generally a dedicated GPU
    and a lot faster) on the display adapter.

    Thanks
    -Marc
     
    Marc Gibeault, Oct 5, 2005
    #7
  8. Marc Gibeault

    Stu Guest

    It is a config.pro option.

    ->Tools-> options

    option graphics
    and the values can be opengl, win32_gdi, xwindows, starbase and xgl
     
    Stu, Oct 5, 2005
    #8
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