Just got this from a reseller!!!!

Discussion in 'SolidWorks' started by Ben, Mar 9, 2007.

  1. Ben

    Ben Guest

    I just read this in the March Channel

    SolidWorks 2007 is not supported on the Mac. Please be aware that
    activation does not allow SolidWorks to run on Apple Mac®-based
    machines (intel based or otherwise) running BootCamp® Windows XP.

    If this is the case, they have deliberately done this and it is going
    to piss off hundreds of customers. I won't install SP3 but this will
    be an issue for 2008 if they don't fix it. I was told that it
    generates the key off of the hard drive id which should work. If
    activation works for Microsoft products, then it should work for
    SolidWorks.

    You have to be #$%$ kiddng me! No $$%^#^ way. Are they going to pay
    for my 3000 dollar laptop that I bought for this express purpose.


    I havent spit nails like this before..... If they are going to pull
    this crap I will leave SW and take everyone I can with me.....

    Spread the word and let SW know that we are not pleased. I will be
    getting everyone I know .

    Ben
     
    Ben, Mar 9, 2007
    #1
  2. Ben

    Bo Guest

    My VAR said that Mac users had "lost their keys" when XP crashed on
    the Mac, and he thought it was only using Parallels, which I won't
    use. I said I was going to use Swks on Boot Camp & his only comment
    is that SWks won't do Tech. Support.

    The implication was that it might work OK on Boot Camp, since it is an
    "official" NTFS disk running Win XP Pro SP2, which is legit.

    There needs to be some serious discussion with SolidWorks.

    Carrying 2 laptops is a BITCH. One of the prime reasons to use
    SolidWorks for me was because I COULD run in Boot Camp, which I do now
    on Swks 2006. If SolidWorks 2007 locks me out of using it on Windows
    XP Pro on Boot Camp, then that is the last time I upgrade.

    Windows in general along with Internet Explorer are just too damn
    finicky & prone to all the known problems that waste my time.

    There is only one way to avoid these problems. When I run ONLY Swks on
    XP it almost never quits & I can't recall the last time I had a BSOD.

    Bill Gates and Steve Ballmer can only achieve these levels of uptime
    performance in their dreams for an average user.

    My guess is that SolidWorks may have bought the final hook from
    Microsoft and actually believes that THIS TIME IS DIFFERENT. Ballmer
    thinks he can sell VISTA as God's gift to humanity without problems
    which actually lets everyone run things FAST. I don't buy it.
    Microsoft does NOT have a history of delivering, either on spec or on
    time. Facts are facts.

    Bo
     
    Bo, Mar 10, 2007
    #2
  3. Ben

    Ben Guest

    An update

    So far the person I heard this quote from could install the update to
    3.0 but has yet to test Cosmos and such. Still if this is not true
    then why say it?

    Ben
     
    Ben, Mar 10, 2007
    #3
  4. Ben

    Bo Guest

    I think the VARs have been warned to make sure SWks users do NOT
    expect to get Tech. Support if they install on Intel Macs.

    Swks wants to warn users if they use Virtualization that the
    compromises in that environment may cause them to "lose" one of their
    two license keys if they get a corrupted virtualization file.
    Obviously SWks can't support a virtualized OS environment as the
    headaches are many.

    Those limitations on Tech. Support are fair as far as I am concerned.

    What I found interesting to show where the 21st Century is already
    heading was a note about last years laptop sales at Princeton Univ.
    It was noted that in 2006, over half of all laptops sold at the campus
    store were Apple's MacBook and MacBook Pros.

    Is that a leading indicator of where corporations will be soon?

    Bo
     
    Bo, Mar 10, 2007
    #4
  5. Ben

    TOP Guest

    Bo,

    I ran into someone at SWW whose company was running SW on Macs for
    performance reasons. The Mac's were faster than the Dells they were
    buying on 20k plus part assemblies. It isn't a compromise issue and it
    isn't a virtualization issue. MSoft gives away it's own virtualization
    software. Will SW not work on that?

    You might make the argument that if you can run a seat of SW on a
    virtual machine that might be a way to pirate the software. I doubt
    many people would have the ability to do that. And I suspect that the
    OS people have already figured out a solution for it.

    I would really like to see SW do the testing on Macs from the
    standpoint of considering them as graphic cards.

    Finally, this whole business has nothing to do with giving the paying
    customer value. It has nothing to do with stopping piracy. It has
    everything to do with MSoft being a monopoly and doing what monopolies
    do.

    And Mac is not stupid either. What can be prevented in software can
    also be fixed. The fact is that for the first time in a long time
    MSoft has positioned themselves in a way that people are seriously
    looking elsewhere.

    I have seen resellers using excuses for not supporting SW at every
    turn. For example we installed a Gold Partner addin and the VAR wrote
    us that they would no longer support SW if ever the addin came into
    the picture.

    TOP
     
    TOP, Mar 10, 2007
    #5
  6. Ben

    Bo Guest

    The only reason I think virtualization software represents a less
    desirable way to run XP Pro, is that the Parallels's software did not
    emulate a video card which SolidWorks could use really well and at the
    higher resolutions SWks users want.

    Other than that, I have heard of people using SWks w/Parallels, but no
    specifics.

    I am not in favor of pirating, but I am also not in favor of what I
    see coming down the road with Microsoft and the software that runs on
    their systems being able to be "disabled" remotely. If Microsoft or a
    software application supplier somehow decides you have violated a
    license, or maybe you have not paid your yearly subscription, the
    question becomes one of losing your right to continue working without
    interruption. If I lose a hard drive and need to clone my OS back
    quickly, I don't want to have to go through a multi-day process to get
    back and running again. If I finally choose to not pay for yearly
    maintenance for any reason, I don't want to cease to be able to use my
    software. It is OK for SolidWorks to issue a license that cuts a user
    off that doesn't "pay up", but if they do, I will think long and hard
    about ever upgrading to that form of a license.

    Companies with an IT department can take care of these issues easily,
    but individuals like me with one seat have a real problem if we can't
    keep up and running quickly.

    I do not mind having the Internet validating a new software install,
    but the idea that I have to constantly put my computer on the Internet
    so they can check up on me periodically is obnoxious & I won't upgrade
    into that type of licensing regime. My preference is to almost never
    let XP with Swks on the Internet. There is no upside to it for me.

    On the other hand, MS is a monopoly of the first order, and if
    application developers all follow the monopoly, there may be a day
    when you can't buy a 3D CAD application that doesn't verify itself via
    the Internet every day.

    My real practical issue with constant Internet verification, is that
    if I am required to do it, yet I am in a position in a facility where
    I am not allowed to connect to the Internet or the steel building
    blocks cellphone access (like a toolmaker, customer site or a hospital
    or similar), I may not be able to get access without leaving and going
    to my nearest Starbucks. That would be a real PITA.

    Bo
     
    Bo, Mar 10, 2007
    #6
  7. Ben

    Ben Guest

    Here is the latest from Mark Biasotti. At SolidWorks on this issue.

    "Here's the bottom line. Starting with SW2007 SP3 (or some of our
    international versions before that ) that use our new activation
    licensing scheme, and running Apple's BootCamp (still in Beta), when
    launching SW, the program wants to keep activating itself, even though
    you activated on the previous launch. Although we don't know exactly
    why this happens yet, we're pretty sure it has to do with our new
    licensing scheme and the interplay with MacroVision. We have been in
    contact with Apple about the issue and we would like to see it
    resolved as much you would. So until we and Apple can look into it
    further, SolidWorks does run on MAC BootCamp, but just with this
    annoyance....

    BTW, we have NEVER supported the MAC platform just like we have never
    supported XP Home Edition. This is not to say that SW will not run on
    those platforms but it is a matter of Tech support bandwidth on our
    part. We also do not support the Home and Home Premium versions of
    Vista. "

    Ben
     
    Ben, Mar 11, 2007
    #7
  8. Ben

    Ed Guest

    This certainly does seem like full circle. Years ago Autodesk
    suppored Mac's but the resources required for tech support were huge
    compared to the actual number of users. I was in a rollout with about
    300 users and only 1 or 2 were using Mac's. So, until the market
    segment for Mac's inproves, it would be pretty surprising to see much
    of a motivation for SW to support Mac. I have absolutely no doubt
    that if the market share is there, SW will cover it.

    I definately would like to see all the support that we can get from SW
    to keep SW working properly instead of supporting another OS
    platform. When SW is "perfected" then perhaps other platforms would
    be a good idea.

    My first computer was an Apple and I still remember the "attitude"
    that Apple had towards the users. Absolutely no respect for us at
    all! And while Apple has continued to provide really good hardware
    and software, their prices and their approach towards the customers
    was just crummy. If they had viewed and treated the users as more of
    a "partner", Apple would have a significantly bigger part of the
    market share then they do now. Apple was 5 to 10 years ahead of
    everyone else with Windows technology but their marketing/ technology
    policies stunk. And unless Apple has seen the error of their ways,
    (which I doubt) the current Mac "blip" will probably not last very
    long.

    Don't look now but Autodesk is treating the Inventor users with many
    of the same "attitudes" that Apple has had for decades and their
    market share is probably going to go down the same paths that Apple
    has blazed- failure. Over 600,000 SW seats says it all. However, I
    really hope that SW doesn't let this success go to their heads because
    many of the Marketing policies of SW has must have come directly from
    Apple Computing Company.

    Edt
     
    Ed, Mar 11, 2007
    #8
  9. Ben

    Bo Guest

    Fixing some issue with Boot Camp, is not really "supporting Apple's
    OS". Boot Camp is just a setup program to setup the EFI booting
    system to run BIOS for Windows XP.

    Obviously, SWks on an Intel Mac is running in Windows XP with native
    Intel CPU standards.

    Apple's attitude toward customers is TOTALLY different at this point
    in time.

    Some quick figures by memory from a recent article (Fortune/Business
    week or similar):

    1. about 50% of its Apple retail store customers are PC switchers
    2. Apple Stores reached $1B/yr sales faster than any other retail
    store chain in history.
    3. Apple Stores are about $4000 per sq ft per store per year, higher
    than even Tiffany's sales levels (let alone also rans like Best Buy
    below $1k/sq ft)
    4. Apple's in store "Genius Bar" has been an unqualified success with
    customers, and I detect generically from users and store staff that
    the new "ProCare" $99/yr premium service & training in the stores has
    been a success. I personally know of half a dozen people who
    mentioned they bought ProCare.

    The heavy attention to detail for the customer is deliberate @ Apple.
    That doesn't mean there are issues to be fixed. I don't care whether
    you are George Bush, Steve Ballmer, Steve Jobs or Mark Biasati, there
    will always be things to improve.

    Apple is on the right track. If you bought their shares when they
    were $10-12/share half a decade back, you know what I mean.

    Bo
     
    Bo, Mar 11, 2007
    #9
  10. Ben

    FlowerPot Guest

    Dillweed:

    Apple is as stupid as microsoft. They try to extort as much money from
    users as they can. You can't run OSX unless you have Apple hardware,
    which is essentially the same as any other generic PC, right? At least
    with Microsoft you have the option of what hardware to buy. There is a
    little "security feature" in OSX that only enables it to run on Apple
    hardware. If that doesn't sound like a low-down dirty Microsoft-esque
    stunt, I don't know what does. There are some hacks available to disable
    the security feature.

    Also, the Europeans are going after Apple's non-competitive monopolistic
    practices. Slime is Slime.
    http://news.yahoo.com/s/nm/20070311/tc_nm/eu_apple_dc

    The idiots who say that Apple is somehow morally superior to Microsoft
    are freaking hypocrites.
     
    FlowerPot, Mar 11, 2007
    #10
  11. Ben

    TOP Guest

    Actually the first "real" computer I bought was locked to the vendor's
    hardware. It had a full multitasking, modular OS, it did windows
    before Apple or the IBM PC and it had a higher resolution color
    display in an age when Apple was grey and IBM was green. It did all
    this precisely because it was locked to the hardware. I still have it
    and it still does windows faster than Windows or Mac and that on 8Mhz
    and 2Mb of RAM.

    IBM originally tried to lock down their BIOS so that they would be the
    only PC supplier but it was soon copied by an ingenious scheme thought
    up by lawyers where one group would disassemble it and describe what
    it did and another group would then write a new BIOS that did what the
    description said, thereby creating the legal fiction that code had not
    been copied.

    Once the cat was out of the bag there were numerous BIOS copies, all a
    little different that could make various vendor's motherboards work to
    one degree or another with the MSoft OS. However, it soon became
    apparent that total IBM compatability as it was called would never be
    achievable. One of Windows great strengths is that it comes bundled
    with scads of drivers and patches and who knows what else so that it
    can run on just about any hardware platform known to man. One of
    Windows greatest drawbacks is that it comes bundled with scads of
    drivers and patches and who knows what else so that it can run on just
    about any hardware platform known to man.

    MSoft is still tied to the Intel architecture. Apple has jumped over
    to it also. But Apple doesn't have to be tied to a CPU while MSoft
    does. Apple is smart in tying in to their own hardware because they
    can use it to it's full potential, while MSoft can't use the Intel
    architecture to it's full potential. Theoretically, if SW ran on a MAC
    they could write machine code for performance bottlenecks because they
    would know exactly what hardware they would be on. You could never
    even think about doing this on a PC with Windows.

    Locking to a particular hardware platform isn't all bad for the user.

    TOP
     
    TOP, Mar 11, 2007
    #11
  12. Ben

    TOP Guest

    This makes this sound like a temporary, fixable issue. If it is just a
    compatibility issue then soon enough we will see a fix. If not we will
    know it is intentional. As we know, BootCamp is in Beta which means
    there will still be issues.

    SW also does not support most laptops. There are few if any laptop
    graphics cards on the SW approved list, yet many SW employees carry a
    laptops around with SW on it.

    In my thinking, SW would be wise to at least treat MAC as a graphics
    card and open up new doors into the ID market.

    TOP
     
    TOP, Mar 11, 2007
    #12
  13. Ben

    Brian RH Guest

    Why not juust Dual boot the machine?
     
    Brian RH, Mar 12, 2007
    #13
  14. Ben

    Ed Guest

    In the end "good" competition is the best for all of us. And there
    are certainly lots of times when I have been grumpy about MS and some
    of their policies. MS is said to be greedy but I currently have some
    excellent software and a ton of technical information that MS has
    provided free of charge. MS has had many of these insentive programs
    going on for about the last 10 years. It isn't that I want free
    software, (though it is nice) but these programs says a lot about MS
    attitude towards the end users.

    Now as far as Mac's there are three things that really concern me:

    1) As it is, my brother in law is a "Mac guy". He has been trying to
    "sell" me on Mac's for a long time so I have been hearing about all
    kinds of "claims" about performance, (for about 20 years).
    Unfortunately, just about every one of the claims that I have heard
    were greatly exagerated and basically marketing hype. At one point I
    ran a flight simulator program, (the old classic for testing
    performance) on one of the early Mac's and it was literally about 10
    times to slow and not even functional. So, I think that there is a bit
    of a trust issue.

    2) There are claims that Apple has changed their "attitude" towards
    users. Apple has been perfectly happy with their "bad" attitude
    towards users for a very long time. It is going to take a lot more to
    prove that they have a new attitude then more marketing hype.

    3) Apple is still targeting the uninitiated segment of the market
    share. A good example of this is one of the latest adds about cameras
    being "add-on's" for PC's. (where the camera is being taped to the
    top of a PC, (ie. the guys head with masking tape)). The implication
    is that Mac's are better because their camera is built in. I believe
    that a built-in camera, (and other built-in equipment) almost always
    have negative advantages as time goes on. Sure, when the camera
    technology improves Apple will be perfectly glad for you to throw away
    your entire computer and buy new one. The fact that Apple is using
    such an argument that Mac's are better is a clue that Apple still
    views users as not being very bright.

    The REAL PONT all of this is that there is a close relationship
    between any computer/ software company and the users. If BOTH aren't
    successful then ultimately both will loose. A company can make a big
    splash in the beginning but it is just a matter of time before the
    users will move to an effective product and the company will just fade
    away. And I believe that Apple Computer has been the perfect example
    of how to make a company unsuccessful. Closer to the CAD industry,
    Autodesk is working torwards being an "example of failure" for CAD
    software.

    And ultimately I hope that SW is PAYING ATTENTION because while the
    technical side of SW is currently very good many of SW's MARKETING
    POLICIES STINK! I havn't a clue as to who the VP of SW's Marketing is
    but I wouldn't be surprised if he didn't work for Apple at some time.
    Judging from some of the policies we would all be better off if this
    fellow would go to work for Autodesk.


    Edt
     
    Ed, Mar 12, 2007
    #14
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