I just now had time and patience to sum up the informal survey I posted on 11-12-03. For those who remember and care it's self explanatory, for those that don't whatever. I was surprised by the answers. It seems to come down to personality more than financial stake. Feel free to check my math; if an answer wasn't obvious I had to guess a respondent's alignment. If a response didn't apply it was ignored. Result tally of those who replied ("use" is defined as work with daily for some design related function - var representatives were disqualified from being users. Anyone with initials "JB" were disqualified from having an opinion): Group A: respondents who use the software and bitch (10) Group B: respondents who use the software and don't bitch (10) Group C: respondents who don't use the software and bitch (0) Group D: respondents who use the software and bitch about the people who bitch (0) Group E: respondents who don't use the software and bitch about the people who bitch (1) - - - - Question originally was.... "Did you as a SW user pay for the software or are you using company provided software and maintenance? While this isn't intentionally a troll I do suspect the bitchers are on one side of the fence and the zealots are on the other."