IGES importation Woes!

Discussion in 'SolidWorks' started by POH, Jan 28, 2005.

  1. POH

    POH Guest

    Here's a strange file translation situation that has me puzzled:

    I've attempted repeatedly to read a 15Mb IGES file (from Alias w/
    surface data) into SolidWorks 2005 and simply crash to the desktop each
    time.

    At first I was afraid there might be a SolidWorks bug; however, the
    same file translates successfully in 2005 on two other seats of
    SolidWorks (another like mine running under Windows 2000, SP4 and the
    other under XP Pro, SP1). (All three seats are 2005, SP0.1)

    On my system the "offending" file reads into SolidWorks 2004 which I
    have 2005 installed alongside. I have experimented with other IGES
    files of various sizes and some translate into 2005 (on my system) with
    no trouble and some cause the same desktop crash.

    There may be a subtle hardware, software or settings difference between
    my system and the others on which there is NO failure reading IGES
    files into SolidWorks 2005, but I'm at a loss as to what it could be.

    I've read the "offending" file into programs other than SolidWorks
    2005, then exported it as IGES to re-read into 2005 (on my system) with
    no difficulty. The resultant geometry is correct and the same as what
    2004 sees in the original IGES file.

    Why should my seat of 2005 hiccup on the original IGES data when others
    do not?

    Please shed some light on this troubleshooting issue.
    Thanks in advance,

    Per O. Hoel
     
    POH, Jan 28, 2005
    #1
  2. POH

    kmaren24 Guest

    I had some problems with IGES files myself. I have a question for you.
    Do the machines that the IGES files reads in have a dual install with
    2004 and 2005? If they don't there is a problem with the dual install.


    I was crashing reading certain IGES files and I decided (because I was
    satisfied with 2005) that I would just wipe all of SolidWorks and
    reinstall 2005 fresh. After that i had no issues. It was an easy
    intall since there aren't any effin' service packs to have to worry
    about. What a waste of money maintenance is turning out to be this
    year.

    In the next week SW will be previewing 2005 plus and yet we don't have
    a service pack for 2005 yet. (0.1 doesn't count)
    Ken M.
    yes I feel better now.
     
    kmaren24, Jan 28, 2005
    #2
  3. POH

    POH Guest

    Ken,

    All (3) seats have 2005 installed alongside 2004. In fact, on the one
    running XP, both 2004 and 2005 were running and I even opened a second
    instance of 2005 with which to read the IGES file. The XP seat
    translated the IGES file with no sweat.

    I'm beginning to wonder if the problem could be that I happened to
    install 2005 first with a pre-release download rather than via the
    production CDs the others used.

    It may be time for a refresh...

    Thanks for your input,

    Per O. Hoel
    __________________________
     
    POH, Jan 28, 2005
    #3
  4. POH

    P. Guest

    At first glance I was going to send you to TESIS. But then I read on.
    Seems like you want to send the file in and use the built in
    diagnostics.
     
    P., Jan 28, 2005
    #4
  5. POH

    POH Guest

    Ken,

    Here's an addendum:

    I re-installed SolidWorks 2005 as a "fresh" copy (using the production
    0.0 CDs and then applied the 0.1 Service Pack) but the IGES failure
    persists...

    The cause lies elsewhere.

    Per O. Hoel
    ___________
     
    POH, Jan 28, 2005
    #5
  6. POH

    POH Guest

    The objective is NOT to diagnose the contents of the IGES file, but
    rather to understand why one out of three seats of SolidWorks 2005
    fails to translate it!
     
    POH, Jan 28, 2005
    #6
  7. POH

    kmaren24 Guest

    Something is odd. My 2005 was a fresh install on XP and I know I did
    it correctly, and I still had problems. You are an experienced user so
    I am sure you did the install ok as well. A fresh install will
    probably fix it.
     
    kmaren24, Jan 28, 2005
    #7
  8. POH

    kmaren24 Guest

    I don't know then. Good luck.
     
    kmaren24, Jan 28, 2005
    #8
  9. POH

    POH Guest

    Ken,

    It turns out that I spoke too soon.

    After the "fresh" install completed, I should have rebooted; however,
    the SolidWorks installation routine's own dialog box appeared with the
    option checked for "Run SolidWorks Now" (or something to that effect)
    and did NOT even suggest that it might be a good idea to reboot.

    I should have followed good software installation practice to then
    ignore the offer to run the program right away and reboot first.

    Anyway, after the reboot, the IGES file translation problem
    disappeared.

    I need to make it a practice to purge pre-production installations of
    SolidWorks, since the program doesn't seem to be totally reliable in
    updating itself.

    Can you imagine having to reinstall the Windows O/S from scratch each
    time a major service pack or hotfix is issued?!

    Thanks again for your fresh install suggestion. Case CLOSED!

    Per O. Hoel
    __________________________
     
    POH, Jan 28, 2005
    #9
  10. POH

    POH Guest

    I spoke too soon in stating that I'd spoken too soon...

    After continued troubleshooting I have confirmed on (3) different seats
    of SolidWorks that the failure to import IGES files can be caused by
    having the PhotoWorks Add-In enabled.

    Repeatably, with PhotoWorks enabled, the IGES importation crash to the
    desktop occurs. With the PhotoWorks Add-In disabled, proper importation
    capabilities return.

    Can others out there confirm this frustrating behavior? With the same
    results on (3) different computers, this is surely not just a
    coincidence.

    Per O. Hoel
    _________
     
    POH, Feb 4, 2005
    #10
  11. POH

    kmaren24 Guest

    I wish I could have tried that with the old install. I have my
    PhotoWorks turned on all the time since I render everything for
    presentation. Working at a product development firm
    www.muderlakdesign.com.

    All I can say is that the IGES problem I had before is gone now. Maybe
    you can send a part to me that is giving you trouble and I will try it
    here.

    Ken M.
     
    kmaren24, Feb 4, 2005
    #11
  12. POH

    POH Guest

    Ken,

    Thanks for your translation offer; however, with the PhotoWorks Add-In
    disabled, there is no problem with the IGES import on any of the
    computers I have experimented with...

    So it appears necessary to toggle PhotoWorks ON/OFF as a workaround
    until the apparent DLL clash is corrected by the SolidWorks
    programmers.

    Per O. Hoel
    __________________________
     
    POH, Feb 4, 2005
    #12
  13. POH

    Jeff Howard Guest

    Repeatably, with PhotoWorks enabled, the IGES
    Is it possibly data set dependant, or seem to happen with an ol' IGES?
     
    Jeff Howard, Feb 4, 2005
    #13
  14. POH

    POH Guest

    Jeff,

    I'd say it has nothing to do with the file "flavor" - a legacy IGES
    file or one output from another program.

    I've reproduced the crash to desktop with a new IGES file from ALIAS as
    well as with ones newly created (natively) in SolidWorks 2005.

    Per O. Hoel
    _________________
    IGES?
     
    POH, Feb 4, 2005
    #14
  15. POH

    P. Guest

    Use the diagnostics available in SW to find out what the problem is.
     
    P., Feb 4, 2005
    #15
  16. POH

    Jeff Howard Guest

    I've reproduced the crash to desktop with a new IGES file from ALIAS as
    Hmm... I guess if it's not widely reproducable outside your office (?) one
    might look for similarities in hardware, drivers, software version , sp's,
    etc. (Not a clue, myself; just a random thought.)
     
    Jeff Howard, Feb 4, 2005
    #16
  17. POH

    POH Guest

    Jeff,

    I reproduced it on my home office computer last night and my VAR did
    the same today on a system at their headquarters. A report of the
    condition has been sent on to SolidWorks Corp.

    I had been going crazy looking for hardware and software (other than
    SolidWorks) problems on my primary computer but think that the
    repeatable crash on (5) different systems in (3) different geographic
    locations with multiple types of Windows O/S software (2000 and XP) and
    many hardware/software configuration differences points the finger at
    the SolidWorks code.

    I'm just surprised that there doesn't seem to be a rash of complaints
    given the many seats of SolidWorks 2005 (with PhotoWorks enabled) that
    must be out there reading in IGES files...

    Per O. Hoel
    _________________
     
    POH, Feb 4, 2005
    #17

  18. Maybe a lot of folks are like me and turn PhotoWorks off except when we need
    it. Also, a lot of folks importing IGES files may not be using PhotoWorks.
    Mold makers and designers may not need a lot of pretty pictures, for
    example. Still, I have to agree that it's odd it wasn't found till now. Good
    catch!

    Jerry Steiger
    Tripod Data Systems
    "take the garbage out, dear"
     
    Jerry Steiger, Feb 5, 2005
    #18
  19. POH

    Cliff Guest

    Ummmm ... does PhotoWorks ALSO import IGES? If so, that might
    pose a conflict .....
     
    Cliff, Feb 5, 2005
    #19
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