HP ColorPro CAD

We recently migratted from a Novell network to a Windows 2003 network. Since then, we have been having problems with our HP Colorpro CAD printer. Every job we send gives us the following error: "Tray 1 Load Plain Custom". We then need to load the paper manually. (The kicker is if you preview the drawing before plotting, it will send it to the correct paper tray).
I know that I have all the software print settings correct. I have tried new XP drivers without any luck.

I have also found that many people have reported this problem in various discussion groups but I have not found any solutions.

Can anyone help me with this one???

Keith

 

We've got an HP1700 that had a similar problem. I found that settings
for trays and paper sizes had to be done in the general and advanced tab
under the printing defaults and preferences buttons.

Maybe this will help,
Pat

 

I'm having the same problem. How come that HP dos not have any solution???

If i have to change my printer you could be sure that it will not be an HP!