HP 500 Print Problem

Discussion in 'AutoCAD' started by Bellsouth, Mar 24, 2005.

  1. Bellsouth

    Bellsouth Guest

    I can not print in AutoCAD 2005, but other programs like Word and Print Test
    Page work fine.

    I just recently rebuilt my system (HDD format, reload Windows XP, Programs
    etc) and I am using the latest drivers and firmware from the HP support
    site.

    When I send a plot from AutoCAD I am getting a System Error 79:04 on the
    plotter that says it has powered down. I searched HP support and this
    relates to a firmware error. However, it only happens with AutoCAD!

    Driver Name: hpltdrv7.dll
    Driver version: 6.03

    Any help would be greatly appreciated
     
    Bellsouth, Mar 24, 2005
    #1
  2. Bellsouth

    Bellsouth Guest

    The firmware works with other software, and has printed previously with
    AutoCAD. AutoCAD is the only program that is giving the error. Word
    prints, test page prints, everything but AutoCAD.
     
    Bellsouth, Mar 24, 2005
    #2
  3. Bellsouth

    Bellsouth Guest

    You need to contact HP support about their firmware error and how to
    Since the plotter is working properly with other programs, it seems like
    AutoCAD group would be the best place to find assistance with an AutoCAD
    printing problem.

    Yes, I am using a PC3 File. Have even tried creating a new PC3 just in case
    the other was corrupt.
    Test print do?

    As stated in my first post, Word files and the Test Print page are just
    fine. AutoCAD is the only program with problems.
    If this helps any, Plotting to my HP 1220C (B size 11x17) works just fine.
    The only problem is with the Designjet 500.

    Anything else I can tell you?
     
    Bellsouth, Mar 24, 2005
    #3
  4. Bellsouth

    Bellsouth Guest

    Thank you for your effort to enlighten me. I didn't quite understand what
    you were saying. But you were right. It was printing through the system
    driver. The problem was not the firmware. The problem was with the new HP
    Drivers conflicting with the old PC3 files. I had to recreate the PC3 files
    and everything is working fine now.

    Again, Thanks. And did I mention, Thanks! ;)
     
    Bellsouth, Mar 25, 2005
    #4
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