Gahhh one of those days

Discussion in 'SolidWorks' started by Ben Eadie, Oct 1, 2006.

  1. Ben Eadie

    Ben Eadie Guest

    Ok I am confident enough with 2007 to adopt it but now I cannot find the
    addin for pdm works in the addins, now when I try to modify my
    installation I cannot find the PDM addin as well. No problem finding the
    pdm server and it is installed and working but where the $*^%$^ is the
    addin and why do I not have it on my premium install

    Rant over

    Ben
     
    Ben Eadie, Oct 1, 2006
    #1
  2. Its in the SolidWorks Explorer now... Hopefully you're not trying to use an
    Admin Image install (spent all day doing this myself), but if so, the /qn
    and /qb switches don't seem to allow the addin to be installed- I spent an
    hour trying to solve this before determining that the /qr seems to work
    fine. Or if you're just shuffling discs (or the cd) choose the option for
    PDMWorks in the Explorer install.

    -Kevin
     
    Kevin Silbert, Oct 1, 2006
    #2
  3. Ben Eadie

    Ben Eadie Guest

    Kevin

    Ok got the explorer installed but it gave me some grief and I found a
    workaround for those that need it

    When installing the explorer I was given this 'error 1316 A network
    error occured while attempting to read from the file
    c:\WIndows\installer\solidworks Explorer.msi'

    the file did not exist at this location so I copied its equivalent file
    from the DVD to that location.

    Then I got the same error but for Client.cab and I did the same copy
    from the DVD

    Then it installed and all was well with that machine! Whew, ahhh but its
    not over......

    Now I have network issues though with my laptop connecting to the PDM
    vault with my laptop. I have the Vault services running on \\****desk on
    my network and I have several folders shared on this computer and they
    are visible on my laptop from this computer as well the computer shows
    up on 'network places'. But when asked where the pdm vault computer is
    it says 'Could not connect to the PDMWorks Workgroup vault. Please check
    that the vault computer name is correct and that the PDMWorks workgroup
    server is running on that computer'? Now I have triple checked that the
    name is correct and have confirmed that the service is running, I have
    tried in the location of the server dialog box \\****desk, and since the
    network name is \workgroup I have tried \\workgroup\mountaindesk and
    neither work? Suggestions on this one?


    I wish just once that a new install would go smoothly. I have used SW
    since 1999 and have done all my own installs and not one, I say again
    "NOT ONCE" has it gone smoothly. I am not claiming to be an expert but
    given all the other software I use on multiple platforms and rarely do I
    have install problems, but with SW I ALWAYS have install problems.

    Ben
     
    Ben Eadie, Oct 1, 2006
    #3
  4. Ben Eadie

    Bo Guest

    Ben this has been one of my top complaints about SolidWorks, and indeed
    all software. I've been doing all my own software installs for 20+
    years, and the problems with installations continue.

    Most of the softwared developers put their top talent into the
    development of the application code, and then the installation
    installers, manuals, and detail explanation help files and papers with
    the CDs/DVDs often are either incomplete, contradictory, have confusing
    differing terms from one piece of documentation or another or have
    special instructions or procedures that require use of "KnowledgeBase"
    documents to accomplish installs.

    When I have called my VAR and explicitly showed where contradictory
    information on SolidWorks installs exists and thus why things don't
    work right the first time, their answer was "File an SPR. Tell it to
    SolidWorks". My answer to them is, "You do it. It is as important to
    you as a VAR, to minimize your customer headaches to have consistent
    instructions, as it is to SolidWorks."

    It is time to get truly TOP LEVEL TECHNICAL REPORT WRITERS, and
    INSTALLTION software experts to match the level of the SolidWorks
    application programmers.

    Bo
     
    Bo, Oct 1, 2006
    #4
  5. I'm glad you got the explorer installed, but I'm not sure where to start
    troubleshooting your vault problems. Ours have thankfully always installed
    nicely. You have installed the Vault from the server and it upgraded the
    2006 installation it found there? Somehow in my practicing I managed to
    install the vault locally last week and it was a bit confusing- I forgot to
    use our remote desktop to run the Setup program for the vault.

    But once the vault is up and some time has gone by so that it reinitializes
    the files, I've never had trouble connecting. Might it be a firewall issue
    on either end? Can you ping the server and vice versa? Other than that I'm
    not too sure.

    Good luck,
    Kevin
     
    Kevin Silbert, Oct 1, 2006
    #5
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