Full Install Not Working 2004

We have 2 deployments set, one for our Network seats and one for our Stanalones. Going through the Wizard, we check full install and to install the Express Tools. Everything seems fine but, it doesn't do a full install and you have to go add all the components manually. No Express Tools either. We've done this several times everything looks fine but it doesn't install what we tell it to, we even tried a custom install, still no go. Help!

 

What are the exact steps being performed at the workstation? Are you using
GPO, SMS or other technology to push AutoCAD to your workstations? If so,
please provide details. Make sure that the installation is being performed
using a login that has local administrative permissions.

--
Jerry Milana,
Autodesk Professional Services

Stanalones. Going through the Wizard, we check full install and to install
the Express Tools. Everything seems fine but, it doesn't do a full install
and you have to go add all the components manually. No Express Tools
either. We've done this several times everything looks fine but it doesn't
install what we tell it to, we even tried a custom install, still no go.
Help!

 

Jerry,
I will ask the IT person who set this up to provide me the details and I'll post them when I get them. I didn't set it up and have no idea how all that stuff works.

Debbie