Failed to Save in SWx 2008 ...

have you seen this error yet in SWx 2008?

i have one installation here that is demonstrating this issue multiple
times. i am working with my VAR on the issue. basically it is to
find out why we cannot save/save-as anywhere but the copy files from
the find references still works. the only difference here is that
this user has a 3D connexion device (space explorer, software version
3.6.6).

i am curious to know if others have seen this issue in this version of
software? if you had then was the user using one of these 3D input
devices? again if this is true then what version of software were
they using?

we are using SWx 2008 SP 3.0 on XP64 computers. the user in question
has 10GB ram. iQ

 

Thank you all for the input.

network is stable and properly setup. i do all CAD installs
personally and i know that they are done correctly.

we do push the software quite a lot. and the user in question is my
lead engineer that does most of the big picture design. he loads the
most files, runs Cosmos and maximizes the CPU for long periods at a
time. he is a real CAD wrangler. anyway his 3D imput device is the
only difference from his computer and all others in our group. i am
troubleshooting with VAR on the differences and i wanted to have an
idea if this 3D input device might be the cause or part of the
issue.

still working with them on why save and save-as do not work in this
situation but the copy files in find references works. so far i got
some information from SWx thru VAR that the only differences is the
copy files works differently with the file permissions. we are still
awaiting clarification on what that means. iQ

 

I'd doubt it but you could just replace it with something else
& try it, right? ("Adjust" drivers, if needed.)
If you still have the problem it's not that device (which is
probably just another RS-232 device to the box).

It's the "fancy advanced" users that alter things without telling
anyone, keeping a record, checking, etc. that cause some of these
problems. I never did puzzle out what one such user did (not
enough time or access to the box).

You might also try a file compare between that box & a gold
standard box to try to find out (assumes parts & user files are
on server).

 

You cannot save a file if you don't have write permissions
on the old file as well as it's directory but you can save a
file under a new name if you have write permissions on the
directory and no such named file exists in it.
UNIX, anyway.

I'd look to your permissions & user structures.