"Failed to save document" error

Discussion in 'SolidWorks' started by lakesurfbob, Sep 7, 2007.

  1. lakesurfbob

    lakesurfbob Guest

    Anybody else get the "failed to save document" error on a regular
    basis?
    Pretty annoying - try to save often because I can't trust the software
    to not crash or get this error and it won't even save! why????? This
    has been going on for quite a while off and on. Any ideas what might
    be causing it?
    SW2007 sp 4.0
    XP Pro sp 2
    Xi MTower 64 SLI
    AMD Athlon 64 X2 4400+
    4 GB DDR PC3200 ram (using 3GB switch)
    160 GB 7200 RPM SATA HD
    Quadro FX 1400 PCI (driver 91.36)

    thanks for any help
     
    lakesurfbob, Sep 7, 2007
    #1
  2. lakesurfbob

    Jean Marc Guest

    Yes, of course, '06 sp5.1 here.

    If you switch config and try to save once, you may finaly succeed. Saving
    several times without switching configs leads to crash.

    Only occurs in assys, that I recall.

    HIH
    JM
     
    Jean Marc, Sep 7, 2007
    #2
  3. lakesurfbob

    iQ Guest

    my group has seen this error at least 10 times on various computers.
    it typically happens after someone has been working on SWx for long
    periods (>4 hours) or working on files so large that they are close
    to maxing out a computer.

    I still have not recieved a SPR on this one as my VAR cannot reproduce
    the event. we can only catch these items on a SWx RX after one of
    these events happens, as you never know when it will happen. and we
    have found that we cannot run under RX all day, slows down the
    comuter, even the fastest hot rod system. we have see this on X32 and
    X64 computer systems in SWx 2006 and 2007. and of course it happens
    while you are trying to save. fails to save to original location, to
    the local hard drive, to a thumb drive or anywhere. eventually
    causing a crash. the pain is that sometime it takes over an hour to
    validate that a simple change on a component will not affect its
    hierarchy. when we have been working to validate a change and this
    happens when we save. causes lost time and lost revinue, somehow SWx
    and our VAR does not understand this fully, that's what bothers me
    about this item.

    what we watch for is the tell-tell signs of a crash. video anomilies,
    RMB menu with minimal content, no or incorrect cursor feedback, slow
    down of the computer, ... watch for something that is not working
    correctly, we reboot the system as soon as we see these events.

    i am still working with my VAR on a SPR on this one, and i will not
    give up until i get one.

    i will try Jean Marc posted item next time to see if it helps, thanks
    Jean. iQ

    persistance: this is like the trash talkers on this chat room.
     
    iQ, Sep 7, 2007
    #3
  4. lakesurfbob

    Krister_L Guest

    Chances to get this error seems to increase with the number of
    containing parts in the assembly. I'm currently working on a few
    assemblies with close to 7000 parts .....and with both drawing and
    assy open I get this msg all the time. Changing to a simplified config
    (with less parts) will solve the problem most of the time but not
    always.
     
    Krister_L, Sep 7, 2007
    #4
  5. I once tried to determine if something in a particular drawing was causing
    the problem. I started small by hiding views, then deleting certain types
    of things, then deleting views, and worked my way all the way to the point
    of having deleted everything in the drawing - no views, no blocks, no
    nothing but the drawing, and I still could not get it to save. Led me to
    conclude that once something happens, whatever the trigger is, it's fatal.
    I have tried all the suggestions here to date, and none of them have ever
    worked for us.

    As you have stated, you never know when it will happen, and you can't run in
    Rx mode for a long time, so how do you catch something that is not
    repeatable?

    WT
     
    Wayne Tiffany, Sep 7, 2007
    #5
  6. lakesurfbob

    Dale Dunn Guest

    So far, may experience with this seems to be limited to particular
    subassemblies. Find the subassembly causing the problem (always open in my
    experience so far) and then suppress it in the higher level assembly. You
    should be able to save. Combining this experience with your experience of
    switching to a lighter config suggests to me that the actual problem may be
    with a specific component within the subassembly. In a big assembly, that's
    probably not worth the time to find.

    Too bad we can't get a decent error message.
     
    Dale Dunn, Sep 7, 2007
    #6
  7. lakesurfbob

    TOP Guest

    That's why I set backups to at least 2. If it is set to one and this
    happens the backup is corrupt as well.

    TOP
     
    TOP, Sep 8, 2007
    #7
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