can anybody explain to me why a previously authorised autocad woul suddenly request an authourisation code. "error [4]" I cannot accurately comment on the circumstances surrounding the event as it is co workers of mine who are having the difficulties. Operating systems are win2000 and xp pro. while autodesk will respond within 24 hours with a new code via. email this is still a big amount of down time. what is the quickest way to resolve the issue? what can i do to ensure against future failures? stand alone lisences are in place and this problem has occured at leat 10 times. (10 days down time!) Many thanks. Chris