Create coordinate system

I have been using Proe WF2 for only a short time and I need to create a
second coordinate system that I can orient the z axis by 14 degrees.
I have read tons of information on creating and orienting another
coordinate system but obviously, I missed the relevant info because It
doesn't work for me.
I click on the DATUM COORDINATE SYSTEM icon and it either crashes ProE
or just flashes temporarily in the model tree and then disappears. I
don't get the window that allows me to choose the settings (like the
help files say I should get).
I have tried using INSERT, MODEL DATUM, COORDINATE SYSTEM and it does
just the same as the icon.
I have tried with a new empty part file, a regular part file and an
assembly file. I have tried using surfaces and solids. All fail.
Is there some setting, maybe in config that can fix this?
How do I do it?
Thanks for any information that you can give.

Speedbump

 

Hi Ben. Thanks for replying so promptly. I will have to check the build
at work next week. But you say that you can create a coordinate system
with no problem.
If you create a new part file and there is nothing on screen except the
three datum planes and the default coordinate system, can you add
another coordinate system and rotate the z axis, just by clicking the
icon in the datum toolbar?
This is what I need to do and the help files say that should happen,
but with me, it doesn't do it. If it works for you, then there is
something wrong with my system. The administrator is off sick right now
but as soon as he comes back to work I will talk to him. In the
meantime, it would be nice to solve the problem then I can continue to
work on the project.
Thanks again
Speedbump

 

What hardware are you trying to run Pro on?

 

Hi David,
the computer is a P4, 2.4Ghz with 1 G ram and high end video card etc.
The machine works great with ProE normally except this feature.
Unless it has a faulty ram chip or some other glitch that I am not
aware of.
I take it from your response that it should create the coordinate
system with no problems.
So there is no setting in ProE that I can make to fix this?
Maybe it needs to be reinstalled. Possible corrupted file.
It looks like I will have to wait for the Admin to look at it.

Thanks for your reply
Speedbump

 

What I was looking for was hard facts, so that I could put your hardware setup in
the certified/supported column.... or not. So, is your hardware on this list:
http://www.ptc.com/appserver/it/icm/cda/icm01_hop.jsp?&im_dbkey=25305
If not, you've entered the Helpdesk "crapshoot" area. Maybe they have an idea
what's going on but, since you saw fit to buy the offbrand "cheap" stuff, you're
on your own. BTW, Intel P4 with a gig of ram and a "high end" graphics card can be
on a Systemax 'gaming screamer' from Tiger Direct. If you're used to running $35
cards, then the $350 ATI card is a "high end" graphics card, so, if we're not
precise, the jargon, like "high end", gets in the way. The PTC list tells you what
Pro/e runs well on and that's ALL that counts. If you're not running Pro/e on
"certified/supported" hardware, results WILL vary!!! Sorry to insult you if you
are WELL AWARE of all these hardware technical issues: it's just that your
response to my query on hardware sounded as if you were completely oblivious to
the role the hardware plays in the successful, crash-free implementation of a
Pro/e installation.

Yup, pretty much. They put functions in their software that work when you press an
icon. Generally, if it doesn't work on your license configuration, (i.e., you need
to order another module to get the functionality), the icon or menu item will be
greyed out. If it craps out, it's a programming or hardware problem, NOT a
configuration problem. NO configuration is MEANT to make the program crash.
(Otherwise, users would have sued their asses off a long time ago.) On two systems
I work on, it works just fine... ¡no problemo!

There never was a setting in Pro/e that made or prevented crashes. I never heard
of a crashing problem being solved by changing a setting in config.pro, sorry,
it's never been that easy or obvious.

 

Hi David,
the problem was solved by re-installing the program. Must have been a
corrupted file. Wonder why I didn't suggest that!
You know, usually a simple, straight forward answer is the best.
Of course that wouldn't allow one to impress the world with his
superior skill and knowledge.
By the way, I wonder how many times ProE failed to perform a single
operation when everything else was working, because it was running on
"cheap", "non David Janes approved" equipment.
Remind me not to ask you for directions downtown in case you send me on
a roundabout trip to another city and insult my choice of vehicle.

Anyway, I thank you for the last two parts of your reply which are more
to the point and are all that was needed.

Speedbump