Clear Download & Install Instructions?

I note that the paper and online instructions for SolidWorks 2006 do
not reflect what is considered desirable in a "clean install". I
relayed the 3-4 inconsistencies to my VAR, GoEngineer, but said I felt
this was not an issue for a user's report on software. That is
strictly managerial housekeeping.

Today I went to do a set of v3.1 to v3.4 updates:

eDrawings is noted as "Required updates if these components are
installed" (everyone should have them).

When you run the new eDrawings installer (with another eDrawings
already installed), the installer gives the user 3 choices:

1. Modify
2. Repair
3. Remove

There is no choice such as Upgrade, Update an earlier version, or
Install New and Delete prior version.

The VAR tech guy didn't know. 10 minutes on hold before the answer,
means to me they likely called SWks headquarters.

The VAR's Answer: Do nothing. "eDrawings is not in need of an upgrade
and there is no change."

Inconsistencies in paper and web documentation result in TIME LOSS for
everyone.

Some one @ SolidWorks needs to be put in charge of verifying that what
goes in print, on the downloads and its web site and into all notices
contains the right, complete, and unambiguous wording such that this BS
stops.

This is not programming, not executive level stuff, or project manager
level. Documentation writing and verification is basic average every
day Techinical Report Writing 101.

What are my yearly maintenance fees for anyway? Not just programming.
--- EOR

Bo Clawson

 

Amen! And why do (or why does it look like) I have to DL 3 or 4 different
files when I get a new SP...SP's are already a PITA, made even moreso by
having to ensure I get all the right ones when they should be bundled in
one DL.