Changing your VAR

Is it possible to change your VAR?
If so how?
Any comments?

 

JF,

Yes! I did a couple of years ago. I changed to a VAR that, at the time,
offered 24/7 support because I used to do work from home a lot, via VPN.
But they don't offer that anymore (not exactly anyway).

To change, simply contact the VAR of your choice and tell them your
intentions. They should be able to handle the paperwork and process for
you.

 

I don't remember it costing us anything here in the US. But that has been a
couple of years ago. I may not be remembering correctly.

If there is a small changeover fee, I think the new VAR should pay it if
they want your business. Besides, if you are not happy with your current
VAR, you shouldn't be the one that gets punished for it!

 

Yes, it is possible. Your VAR or TTM should have the forms.

It does require approval and you should have a good reason. The only
bad reason I can think of is other VARs stealing existing SW
customers. Good reasons include wanting better support either for SW
or related software, change in geographic location, etc.