Can't install HP Designjet driver

I'm on a PC running NT 4, service pack 6, as part of a Mac network. My HP
DesignJet 750c Plus is run on the network.
I recently installed ADT 2004 & was able to plot with no problems, but in
the last few days ADT developed problems spooling to the print server - it
took a REALLY long time, so I decided to reinstall the plotter driver.
I removed the HP Designjet 750c Plus plotter from Start Menu\ Settings\
Printers, and downloaded what seemed to be the most appropriate driver from
HP's website. They list two appropriate drivers - "HP Designjet printer
driver (HPGL/2 & HP RTL)", and "HP Designjet printer driver for Autocad
13/14". I have tried installing both of these drivers & get an error message
"Unable to find the configuration file for the autocad release in D:\Program
Files\Autodesk Architectural Desktop 2004". I pathed to the acad2004.cfg
file in my WinNT\Profiles folder, but it still gave me the same error
message.
I should note here that C: is my boot drive, but I have ADT 2004 installed
on my D:. I did this because NT forces me to partition my hard drive into a
small startup C: & a larger D:, so I've been installing my applications on
D: to leave my startup drive uncluttered. I don't know if this has anything
to do with it or not.

Sorry for the long-windedness, but I wanted to be as specific as possible.
Hope I didn't bore you.

Thanks,

Weetie

 

I dont think the drivers you downloaded are the correct ones. I went to the HP website and looked at what they offered. I see why you got those -- they were the only one you could directly download. I could be wrong but I think you should select the one of the ones that comes on the CD. I selected one of the CD selections just to see what would happen -- I went ahead and went thru the ordering process and it cost absolutley nothing. It does take 5-7 days to get here, however.

Try This:
Do you still have the original 750+ drivers? If so, I suggest that you re-install the HP750+ printer with those.
If you don't have your old drivesr, let me know -- I may have one here that I can send you.

Since you said your print driver was working fine at one time, i dont think its a problem with your old 750+ driver.
Is anyone else at your location having the same spooling problems as you?

You may have a problem with your Network spooler or the 750+ plotter itself.

Let me know what hapens.

regards,
J. Steed

 

Sorry to take so long to get back to you. I can't locate the original 750+
driver. Could you check to see if you have one that you could send me? I'd
really appreciate it.

Thanks!
Weetie

the HP website and looked at what they offered. I see why you got those --
they were the only one you could directly download. I could be wrong but I
think you should select the one of the ones that comes on the CD. I selected
one of the CD selections just to see what would happen -- I went ahead and
went thru the ordering process and it cost absolutley nothing. It does take
5-7 days to get here, however.

re-install the HP750+ printer with those.

think its a problem with your old 750+ driver.

 

Just for kicks I ordered the CD that contains the 750+ drivers from HP. They sent it free of charge. It took 3 buisness days. You need to order one too because I can't find my old 750c+ drivers. Simply go to the same website you downloaded those HP drivers from and click on the "Order CD option. Here's the link:
https://warp2.external.hp.com/Driver/dr_country_select.asp?Product=Q1254-60012
If that does not work then go here and select "obtain software" (the first one under "CD ROM Order Page"):
https://warp2.external.hp.com/Driver/dr_country_select.asp?Product=Q1254-60012

When your CD arrives simply insert it and follow the prompts.

I did happen to find some old HP 750+ drivers on my harddrive. I don't know how old these are. If you want them, I'll need your email address so I can send 'em to you. If you don't want to give out your work email address here, I have an old junk email address that you can contact me at and I can get your address that way -- just let me know.

J. Steed

 

oops..i posted the same link twice -- here's the other one:
http://h20000.www2.hp.com/bizsuppor...riesName=hp+designjet+700+series&&swEnvOID=24

 

J. Steed -

Don't know if you're still checking this thread, but I thought I'd update
you on my fix.
I got into a bind where I needed to plot before the end of the day, so I
broke down & paid the $25 for HP's online tech support. What they had me do
was print a test page using my faulty, slow-spooling driver. At the bottom
of the page it lists the files actually used in the spooling/plotting
process - the driver & some support files. It lists the whole path to the
files. So they had me go to Settings/Printers & delete the plotter, then go
in and manually delete each of those files. Then we did Settings/Printers/
Add Printer. Instead of selecting a plotter from the pull-down list we did
Add Printer & select the .inf file from when I downloaded & unzipped the
latest correct driver from their website. The .inf installed the new driver
& now it works the way it should. SO...... if you ever run into a similar
problem, maybe this will be of some assistance.

Later,
Weetie

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?pnameOID
=12673&prodName=hp+designjet+750c+plus&locale=en_US&taskId=8418&taskName=dow
nload+drivers+%26+software&prodTypeId=18972&prodSeriesId=25252&prodSeriesNam
e=hp+designjet+700+series&&swEnvOID=24

 

I was wondering what happened to you.
I'm glad you got it working.

BTW: The CD that HP sent me has those same drivers (*.inf files).

Regards,
J. Steed