Blue Screen Crashes

I am getting blue screens with our new installation of SWX 2003 SP3.1.
We are running a P4 2.40 GHz, with 1 GB of RAM and a 3-D Labs Wildcat
VP870 Video card. I am also using a logitech 3 button scroll wheel
mouse model M-BJ58. The problem seems to occur when using the scroll
wheel to dynmically zoom in and out my models. Each time that I can
recall, the blue screen came up as I was zooming in and out with the
scroll wheel. Our OS is XP with service pack 1 and all of the latest
HOTfixes have also been loaded. Does anyone have any idea as to what
the problem is? Any help would be appreciated.

Thanks,

Greg Lawrence
Mech. Des. Eng.
Trudell Medical Int'l

 

Three ideas:
1) Try using a different (earlier) driver for your Logitech mouse.
2) Same for your Wildcat, if the first idea doesn't work.
3) I've actually (believe it or not -- heh, heh) experienced corrupted
installations of SolidWorks 2003, and did nothing but uninstall and
reinstall multiple times to correct it. Didn't even edit the Registry .
.. . just uninstalled and reinstalled about five times.

'Spork'

 

I could be a video driver issue since you are crashing when you zoom. Try
restarting your computer in VGA mode and try the same thing and see if you
crash then. if not then it's a video card or video card driver issue.

Regards,
Scott

 

What version of the VP drivers are you using?

Jim S.

 

That crash is an issue with the VP line of Wildcat cards. It has been fixed
with a beta driver that you have to ask for from 3dlabs. Email
and tell them your story of woe. They should allow you
access to the beta drivers section to resolve this issue.