Autodesk 2004 freezes on startup

I am trying to fix a problem for an architect friend of mine. He's a
hell of an architect but not much of a computer jocky.

He is running a P4, Windows XP Sp2, 1G ram, NVidia GeForce FX 5900XT
video card. He installed Autodesk Architectural Desktop (standard
install - no errors) and ran it for approx. 3 weeks with no problems.
After he returned from a vacation, whenever he clicks on the icon to
run autodesk, the software starts to load and then freezes up at 92%.

No changes to his machine have been made and this error starts to pop
up now. I uninstalled the software and re-installed with same results.
Upon doing some research, I discovered a registry cleaner for this
particular software and did another uninstall, then ran the registry
cleaner and re-installed. This time we got to the prompt to enter his
codes to register the software. This went through and we printed out
the reciept and then got the very same error - the software starts to
load the default window, template, command window, etc., and freezes @
92%.

I am baffled and can find little about this particular error anywhere
on the internet.

Does anyone have any experience with this?

Thank you for your help. What started out as a little favor for a
friend has turned into a lot of my time.

Ross

 

This could end up in a timeconsuming search.
Problem could lay with XP as well somewere in autocad or even another
product.

1- was sp2 installed after ADT was running fine?
if so, check autodesk for an adt patch

2- is there enough swap space on the harddrive?
even starting autocad requires some swapping space, not enough could end up
in a froze app.

3- is the TEMP folder clean (or cleaned)?
if thisone contains a large number of files it could be possible that ADT
cannot put its temporarely files there.

Just some thoughts,
Jan